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T. Don Hutto Residential Center

San Antonio Field Office
1001 Welch St.
Taylor, TX, 76574
T. Don Hutto Residential Center

If you need information about a resident that is housed at this facility, you may call 512-218-2400 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual's biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

If you need to get in touch with a resident you must call 512-218-2400 and leave the resident's full name, alien registration number and a telephone number where you can be reached. He or she will be given your message.

Parking: Open Parking

Accessibility for Individuals with Special Needs: The facility is in compliance with the Americans with Disabilities Act (ADA).

  • Field Office Director: Enrique (Henry) Lucero
  • Assistant Field Office Director: Francisco J. Venegas
  • Center's Main Telephone Line: (512) 218-3100
  • Field Office Main Telephone Line: (210) 283-4750

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal, and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. This is an automated system, not a live person.

Click the link for a list of pro bono representatives nationwide who might be able to assist you.

To Post a Departure or Delivery Bond

These bonds are posted when a person has been placed into removal proceedings while in the United States. The person supplying the bond money must show proof of identity and lawful immigration status. This person (the obligor) is responsible for ensuring that the alien presents himself before an officer or agent of this agency whenever a request is made. For bond information, please call 512-218-2400 and ask to speak to the Deportation Officer handling the case. You must have the last name of the resident and alien registration number before calling.

To post an immigration bond for an alien being detained by ICE, you must post the bond at 1001 Welch St., Taylor, Texas 76574, Mondays through Fridays (except public holidays) between the hours of 9 a.m. and 3 p.m. Acceptable bond forms of payment are Cashier's Check from a bank or Postal Money Order. These must be made payable to the “U.S. Department of Homeland Security”.

For further questions about bonds, please contact the Debt Management Center:

Debt Management Center
Attention: Bond Unit
P.O. Box 5000
Williston, VT 05495-5000
Telephone: 802-288-7600
Fax: 802-288-1226

Friends and Family Visits

Mondays through Fridays: 8 a.m. - 8 p.m.
Saturdays, Sundays, and Holidays: 8 a.m. – 8 p.m.

Visitors must present a valid verifiable government-issued identification card to enter the facility.

Visits are normally 1 hour. Extended time may be granted by the Center Administrator.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Dress Code for Visitors

The facility shall establish and maintain a dress code for visitors over the age of 5 years old. A written copy of the dress code shall be available to the public upon request. The minimum dress code is as follows.

Female Visitors

1. Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. “Short shorts,” jogging shorts, cut-offs and other obviously inappropriate short garments are prohibited.

2. Skirts and dresses shall extend no higher than mid-thigh when the wearer is seated.

3. Slits in skirts and dresses shall rise no higher than mid-thigh when the wearer is seated.

4. Sheer (see-through) clothing is prohibited.

5. The top of shirts and dresses (excluding straps) shall be no lower than the underarm in the front and back. Bare midriffs and strapless tops, tube tops and swimsuits are prohibited.

6. Shoes shall be worn at all times.

7. Gang “colors” and other gang displays are prohibited.

Male Visitors

1. Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. “Short shorts,” jogging shorts, cut-offs and other obviously inappropriate short garments are prohibited.

2. Shirts will be worn at all times. Muscle shirts, bare midriff shirts and sleeveless shirts are prohibited.

3. Shoes shall be worn at all times.

4. Gang “colors” and other gang displays are prohibited.

Attorney Visits

Legal representatives of residents are authorized to visit their clients during the following hours:

Mondays through Fridays: 8 a.m. - 8 p.m.
Saturdays, Sundays, and Holidays: 8 a.m. - 5 p.m.

A list of pro bono (free) legal organizations will be posted in all resident housing units and other appropriate areas. This list shall be updated quarterly. If a resident wishes to see a representative or paralegal from that organization, it is the resident's responsibility to contact them for an appointment.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at 512-218-2400.

Clergy Visits

Clergy may visit residents at any time, but must make prior arrangements with the Chaplain's Office at 512-218-2400.

Visiting Restrictions

  • All family or other social visits are contact.
  • No firearms or weapons of any kind are permitted in the facility.
  • If visitors are or appear to be intoxicated, visitation will not be allowed.
  • All visitors are subject to search while in the facility.
  • Visitors are not allowed to pass or attempt to pass any items to residents.
  • Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to residents must include the last four digits of the resident's A-number (Alien Number), plus the sender's name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Residents may send mail from the facility. Residents may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the resident, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Residents are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence residents may send at their own expense. Indigent residents (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When residents depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

If residents receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Residents are cautioned not to have cash sent to them in the mail.

A resident may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to residents, contact the Supervisory Immigration Enforcement Agent at the facility at:

512-218-2400

P.O. Box 1063
Taylor, Texas 76574

Note that residents being removed from the United States are allowed one small piece of luggage. If a resident does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

The Facility has a responsibility to protect the privacy and other rights of residents and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the Facility. Ordinarily, live television or radio interviews will not be permitted in the facility. Press should contact (210) 321-2800 for further information.

Personal Interviews

A news media representative who desires to conduct an interview with a resident must apply in writing to the San Antonio Field Office, Office of Enforcement and Removal Operations, indicating familiarity with agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Resident Consent

A resident has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a resident, a visiting representative of the media must obtain written permission from that individual.

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to:

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536

Phone – 1-866-633-1182
Email – ICE-FOIA@dhs.gov

We strive to provide quality service to people in our custody, their family, their friends and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

San Antonio Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
1777 NE Loop 410, Suite 1400
San Antonio, Texas 78217

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director at:
San Antonio Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
1777 NE Loop 410, Suite 1400
San Antonio, Texas 78217

or

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
P.O. Box 14475
Pennsylvania Ave, NW
Washington, D.C. 20044

Contact the Joint Intake Center:

Phone Number: 1-877-2INTAKE
Email: Joint.Intake@dhs.gov

You may also contact the Department of Homeland Security, Office of Inspector General:

245 Murray Drive, Building 410 Stop: 2600
Washington, D.C. 20528

Phone Number: 1-800-323-8603
Fax: 202-254-4292
Email: DHSOIGHOTLINE@DHS.GOV