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2011 Operations Manual ICE Performance-Based National Detention Standards

In keeping with its commitment to reform the immigration detention system, U.S. Immigration and Customs Enforcement (ICE) has revised its detention standards. These new standards, known as Performance-Based National Detention Standards 2011 (PBNDS 2011), represent an important step in detention reform.

PBNDS 2011 reflects ICE's ongoing effort to tailor the conditions of immigration detention to its unique purpose while maintaining a safe and secure detention environment for staff and detainees. In developing the revised standards, ICE incorporated the input of many agency employees and stakeholders, including the perspectives of nongovernmental organizations and ICE field offices. PBNDS 2011 is crafted to improve medical and mental health services, increase access to legal services and religious opportunities, improve communication with detainees with limited English proficiency, improve the process for reporting and responding to complaints, and increase recreation and visitation.

In February 2013, ICE released a list of corrections and clarifications to the text of PBNDS 2011. The detention standards contained on this website represent the updated version of the standards. The list of revisions can be found here.

Click on a heading below to view specific information for each topic.

To print the PBNDS 2011 in its entirety, click here.

Part 1 - Safety

1.1 Emergency Plans (PDF | 562 KB)

1.2 Environmental Health and Safety (PDF | 522 KB)

1.3 Transportation (By Land) (PDF | 514 KB)

 

Part 2 - Security

2.1 Admission and Release (PDF | 505 KB)

2.2 Custody Classification System (PDF | 530 KB)

2.3 Contraband (PDF | 475 KB)

2.4 Facility Security and Control (PDF | 495 KB)

2.5 Funds and Personal Property (PDF | 500 KB)

2.6 Hold Rooms in Detention Facilities (PDF | 475 KB)

2.7 Key and Lock Control (PDF | 495 KB)

2.8 Population Counts (PDF | 475 KB)

2.9 Post Orders (PDF | 475 KB)

2.10 Searches of Detainees (PDF | 475 KB)

2.11 Sexual Abuse and Assault Prevention and Intervention (PDF | 636 KB)

2.12 Special Management Units (PDF | 475 KB)

2.13 Staff-Detainee Communication (PDF | 475 KB)

2.14 Tool Control (PDF | 500 KB)

2.15 Use of Force and Restraints (PDF | 512 KB)

 

Part 3 - Order

3.1 Disciplinary System (PDF | 518 KB)

 

Part 4 - Care

4.1 Food Service (PDF | 560 KB)

4.2 Hunger Strikes (PDF | 475 KB)

4.3 Medical Care (PDF | 545 KB)

4.4 Medical Care (Women) (PDF | 475 KB)

4.5 Personal Hygiene (PDF | 475 KB)

4.6 Significant Self-harm and Suicide Prevention and Intervention (PDF | 475 KB)

4.7 Terminal Illness, Advance Directives and Death (PDF | 475 KB)

 

Part 5 - Activities

5.1 Correspondence and Other Mail (PDF | 475 KB)

5.2 Trips for Non-Medical Emergencies (PDF | 475 KB)

5.3 Marriage Requests (PDF | 475 KB)

5.4 Recreation (PDF | 475 KB)

5.5 Religious Practices (PDF | 475 KB)

5.6 Telephone Access (PDF | 475 KB)

5.7 Visitation (PDF | 515 KB)

5.8 Voluntary Work Program (PDF | 505 KB)

 

Part 6 - Justice

6.1 Detainee Handbook (PDF | 475 KB)

6.2 Grievance System (PDF | 475 KB)

6.3 Law Libraries and Legal Material (PDF | 500 KB)

6.4 Legal Rights Group Presentations (PDF | 475 KB)

 

Part 7 - Administration and Management

7.1 Detention Files (PDF | 475 KB)

7.2 Interviews and Tours (PDF | 475 KB)

7.3 Staff Training (PDF | 475 KB)

7.4 Detainee Transfers (PDF | 475 KB)

7.5 Definitions (PDF | 490 KB)