The Office of the National Ombudsman of the U.S. Small Business Administration has asked all federal agencies to make clear that if a small business requests ombudsman assistance on a matter or otherwise wishes to critique an agency’s actions, the agency will not retaliate in response.
U.S. Immigration and Customs Enforcement (ICE) upholds standards of fair regulatory enforcement practices where small businesses and others are free to question, raise concerns or otherwise comment on ICE actions or policies without fear of retaliation. ICE will thoroughly investigate any allegations of retaliation and take appropriate corrective action. However, a complaint to the ombudsman will not stop or delay investigation or any legal or administrative proceedings as part of the agency’s ongoing responsibility to enforce federal laws under its jurisdiction.
Small entities regulated by ICE may direct comments about regulatory compliance actions to the Office of the National Ombudsman via the Internet (http://www.sba.gov/aboutsba/sbaprograms/ombudsman/index.html), email (Ombudsman@sba.gov), telephone (1-888-REG-FAIR) or mail (SBA Office of the National Ombudsman, 409 Third St., SW, Washington, D.C. 20416).