Eloy Detention Center

About Us

Who Are We?
Where Are We?
Hours and Visitations
Contacting Us
Local Procedures

 

Who Are We?

ICE Officer-in-Charge:

John K. Crowther (Acting)

Warden (if an ICE contract facility):

Thomas A. Long, Warden
Corrections Corp. Of America (CCA)

ICE Assistant Officer-in-Charge:

Mark Soukup (Acting)

The Eloy ICE office is a 1500 bed Contract Detention facility that specializes in criminal alien removals. Eloy handles both ICE detainees and BOP inmates who are being placed through removal procedings under the Institutional Removal Program (IRP). Eloy is also chiefly responsible for handling ICE Fugitive Operation Activities for the greater part of Pinal County.

 

Where Are We?

Street Address:

Eloy Detention Center
1705 E. Hanna Rd.
Eloy, AZ 85231
(520) 464-3000

Mailing Address:

Eloy Detention Center
1705 E. Hanna Rd.
Eloy, AZ 85231

Parking:

Parking is available in front of the facility.

By Bus:

If you travel by bus: Nearest bus terminals are in Eloy, Tucson, Casa Grande, or Phoenix, AZ. (inquire with the bus company for schedules).

Accessibility for Individuals with Special Needs:

Special needs customers should use the Eloy Detention Center front entrance.

 

Hours and Visitations

Detainee Visitation:

  General visitation will be conducted in accordance with the following schedule:

1. Visitation is conducted on weekends and federal holidays.
2. Hours of visitation are 8:00 A.M. to 3:30 P.M.
3. Special family visits during weekdays, between the hours of 8:00 AM to 3:30 PM must be approved 24 hours in advance by the Assistant Warden.
4. Visitation information: Detainee must complete a visitation request form for each and every visit for immediate family members only. All visitors must be in appropriate and socially accepted attire. All visitors are required to show proper I.D. All visitors are subject to search prior to and subsequent to each visit (see “Search Procedures”).

Attorney Visitation Hours:
Attorney visits shall be permitted between the hours of 8:00 AM and 4:00 PM, Monday thru Friday, and 8:00 AM to 12:00 Noon, Saturdays, Sundays, and Holidays. A 24-hour advance notice is required for attorney visits.

 

Contacting Us

Bonds:

To place a bond, call (520) 466-2000 for instructions. Bonds may be posted at this location, Monday thru Friday, between the hours of 7:00 AM to 3:00 PM.

Emergency Contact at the Center:

In case of family or other emergencies involving a detainee, the following number can be called: (520) 466-4141

Feedback:

We strive to provide quality service to people in our custody, their loved ones and friends, and to their official representatives. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the ICE Officer-in-Charge, Eloy Detention Center, ATTN: Service Feedback, at 1705 E. Hanna Rd. Eloy, AZ 85231

If you feel you were mistreated by an immigration employee, or wish to make a complaint of misconduct by an immigration or contract facility employee:

Call the toll-free Joint Intake Center Hotline at 1-877-2INTAKE

FAX the JIC at 202-927-4607

Write to the JIC at P.O. Box 14475, 1200 Pennsylvania Ave. NW
Washington, D.C. 20044

Send an e-mail message to the JIC at Joint.Intake@dhs.gov or;

Contact the DHS/OIG by calling 1-800-323-8603, write to the
Department of Homeland Security, Washington, D.C. 20528
Attn:Office of Inspector General, Hotline; or

send an email to DHSoighotline@dhs.gov.

Detention: (For questions about those held in detention):

ICE detainees are held in the Eloy Detention Center. Please call (520) 466-2000 for case status information. Please have the alien registration number to expedite your inquiry.

Forms:

You may call 1 (800) 870-3676 to have forms mailed to you.

Freedom of Information Act (FOIA):

All FOIA/PA requests (for detainees to obtain certain information in their immigration files) must be submitted on either Form G-639 (Freedom of Information/Privacy Act Request) or in letter format, and contain the original notarized signature of the subject in question. Please complete the Form G-639 thoroughly and if writing a letter, be sure to include your full name, any other names used, date of birth, place of birth, A-number, and your address and telephone number, so that we may contact you if we have any questions.

Mail your FOIA/PA request to:

U.S. ICE
2035 N. Central Ave
Phoenix, AZ 85004
ATTN: FOIA/PA

Press Information Office:

For press inquiries, please contact Russell L. Ahr in the ICE Phoenix District Office at (602) 514-7321.

 

Local Procedures

Calls (telephone calls):
Making calls out:

Corrections Corporation of America has a twenty-minute limit for all collect calls made to outside the facility by detainees. Telephones are available from 6 A.M. to 9:45 P.M. daily. Detainees must use a calling card to place all outside calls. Calling cards may be purchased by the detainee at the facility’s commissary.

Receiving incoming calls:

Emergency and attorney phone calls will be forwarded to the appropriate housing unit through the switchboard operator (520) 466-4141.

Mail:
Sending Mail:

All outgoing mail must be sealed.

Receiving Mail:

All incoming mail will be opened by the mailroom officer and inspected for contraband. Mail will be processed and delivered within 24 hours, excluding weekends and holidays. Detainee mailing address:

Detainee Name
"A" Number or Register Number
Building #, and Pod #
Eloy Detention Center
1705 E. Hanna Rd.
Eloy, AZ 85231

Medical Care:
Within facility care:

Sick call at the facility is provided to all detainees from the time of admission to the time of release. Health care staff is available seven days per week, 24 hours per day, in the event of an emergency.

Additional care:

Hospitals are located nearby in Casa Grande, Tucson, and Phoenix for emergency situations.

Money:
Sending money out of the facility:

Detainee must sign a release of funds in order for the funds to be released from his account.

Receiving money:

Cash, United States Postal Money Orders and United States Treasury Checks will be credited to the detainee’s account within two working days upon receipt. Cash, personal and business checks will not be accepted through the mail. Other money orders will be held for five days to clear funds.

Packages
Sending packages:

1. Hobby/craft packages mailed at detainee’s expense must be approved by the recreation department
2. Personal items mailed at detainee’s expense with approval of Unit Manager

Receiving packages

1. Must have written approval from case manager/counselor to receive packages.
2. All packages are checked for contraband.
3. All unauthorized packages will be returned to sender.

Religious Services and Observances and Family Visits:

1. All detainees shall have access to religious resources, services, and instruction.
2. The greatest amount of freedom will be extended to pursue any legitimate religious belief or practice within the constraints of safety and security.
3. Catholic mass and Protestant services are provided.

Search Procedures (prior or during family or attorney visitations):

1. Detainees are subject to pat-down search prior to visit.
2. Detainees are subject to strip search after visit.
3. All visitors are subject to metal detector screenings prior to visit.

Talking with the Press/Media:

Media requests should be directed in writing to the Eloy Officer-in-Charge, PIO Russell Ahr (602-514-7321) or the ICE Field Office Director/DRO in Phoenix, AZ at 2035 N. Central Ave., Phoenix, AZ 85004, for approval.

 

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