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287(g) Complaint Process

Complaints regarding the 287(g) program will be accepted from any source to include law enforcement agencies (LEAs), participating LEA personnel, inmates, and the public. To report a 287(g) complaint please contact one of the following Department of Homeland Security (DHS) components:

  1. Telephonically to the DHS Office of the Inspector General (DHS OIG). Toll free number 1-800-323-8603; or
  2. Telephonically to the ICE Office of Professional Responsibility (OPR) at the Joint Intake Center (JIC) in Washington, D.C. Toll-free number 1-877-246-8253, or email Joint.Intake@dhs.gov; or
  3. Via mail as follows:

Department of Homeland Security
Immigration and Customs Enforcement
Office of Professional Responsibility
P.O. Box 14475
Pennsylvania Avenue NW
Washington D.C.  20044

A copy of the complaint will be forwarded to the DHS Office for Civil Rights and Civil Liberties (CRCL) Review and Compliance.

U.S. Immigration and Customs Enforcement (ICE) is the largest investigative arm of the Department of Homeland Security.

ICE comprises four integrated divisions that form a 21st century law enforcement agency with broad responsibilities for a number of key homeland security priorities. For more information, visit www.ICE.gov. To report suspicious activity, call 1-866-347-2423.

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