SEVIS Newsletter: January 2009 Quarterly E-Newsletter

SEVIS Response Center (SRC)

On Monday, January 26, 2009, the SEVP Response Center (SRC) began operation. The SRC is just one of SEVP’s ongoing efforts to expand service to our many stakeholders. The center is staffed by three highly trained SEVP employees knowledgeable on a variety of issues including, but not limited to:

• Initial Certification
• Recertification
• I-17 Updates
• SEVIS
• Policy

These staff members are available Monday through Friday, from 8 a.m. to 5 p.m. EST to answer most of your questions on the spot. Questions or issues requiring research will be answered as expeditiously as possible.

The dedicated number for the SRC is 703-603-3400. A toll-free number for the SRC is planned and will be available as soon as possible.

We are confident that you will find the SRC an effective tool for handling stakeholder queries, and we look forward to receiving your feedback regarding this new service.