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SEVIS Access Instructions

SEVIS Access Instructions for all DHS SEVIS Users

The SEVIS Program (SEVP) Office manages granting and deleting all SEVIS access via the Password Issuance and Control System (PICS). Local PICS officers no longer have the authority to grant or delete SEVIS access via the system.

Visit the SEVP Web page for more information.

Last Updated: February 6, 2014

ICE Users

Requesting Initial Access to SEVIS

Your federal supervisor or manager must complete, certify and submit a SEVIS Service Catalog request via the ICE Service Catalog: https://servicedesk.ice.dhs.gov/ServiceDesk/#.

Users with Deleted SEVIS

Your federal supervisor or manager must complete, certify and submit a SEVIS Service Catalog request via the ICE Service Catalog: https://servicedesk.ice.dhs.gov/ServiceDesk/#.

Delete or Terminate Access to SEVIS

Your federal supervisor or manager must complete, certify and submit a SEVIS Service Catalog request via the ICE Service Catalog: https://servicedesk.ice.dhs.gov/ServiceDesk/#.

SEVIS Password Resets

We are unable to process requests submitted by a user for a user. A federal supervisor must submit the ICE Service Catalog request on behalf of the end user.

If you are requesting a password reset for SEVIS please include your PICSID and via the ICE Service Catalog: https://servicedesk.ice.dhs.gov/ServiceDesk/#.

All Other DHS Component Users

Requesting Initial Access to SEVIS

We require a completed and signed G-872S form (PDF | 63 KB) along with a DHS Rules of Behavior (PDF | 62 KB). Please note that your federal supervisor or manager must complete and sign the G-872S form and submit to the SEVIS Program (SEVP) Office via email to: SEVP.ACCESS@ice.dhs.gov.

Users with Deleted SEVIS Access

Your federal supervisor or manager must complete and sign the G-872S form and submit to the SEVIS Program (SEVP) Office via email to: SEVP.ACCESS@ice.dhs.gov.

If user access is deleted for more than a year (12 months) a Rules of Behavior must be submitted along with the G-872S form via email to: SEVP.ACCESS@ice.dhs.gov.

Delete or Terminate Access to SEVIS

Your federal supervisor or manager must complete and sign the G-872S form and submit to the SEVIS Program (SEVP) Office via email to: SEVP.ACCESS@ice.dhs.gov.

Password Resets

If you are requesting a password reset for SEVIS only, we require a completed and signed G-872S form (PDF | 63 KB) along with a DHS Rules of Behavior (PDF | 62 KB).

Please note that your federal supervisor or manager must complete and sign the G-872S form and submit to the SEVIS Program (SEVP) Office via email to: SEVP.ACCESS@ice.dhs.gov.


If you have previously sent in your required documentation to the SEVP office and it's up-to-date, there is no need to send the forms in again. Please send an e-mail including your PICSID and what you are requesting.
Please make sure the end users is CC-ed in the submitted request in order to avoid delays in processing time. We are only able to accept forms in Adobe PDF format.