- Atlanta - EROAtlanta Field Office
180 Ted Turner Dr. SW
Suite 522
Atlanta, GA 30303
United States
(404) 893-1290Area of Responsibility: Georgia, North Carolina, South Carolina
Email: Atlanta.Outreach@ice.dhs.gov
- Baltimore - EROBaltimore Field Office
31 Hopkins Plaza
6th Floor
Baltimore, MD 21201
United States
(410) 637-4000Area of Responsibility: Maryland
- Buffalo - EROBuffalo Field Office
250 Delaware Avenue, Floor 7
Buffalo, NY 14202
United States
(716) 464-5800Area of Responsibility: Upstate New York
Email: Buffalo.Outreach@ice.dhs.gov
- Burlington - EROBoston Field Office
1000 District Avenue
Burlington, MA 01803
United States
(781) 359-7500Area of Responsibility: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Email: Boston.Outreach@ice.dhs.gov
- Centennial - ERODenver Field Office
12445 E. Caley Avenue
Centennial, CO 80111
United States
(720) 873-2899Area of Responsibility: Colorado, Wyoming
Email: Denver.Outreach@ice.dhs.gov
- Chantilly - EROWashington Field Office
14797 Murdock Street
Chantilly, VA 20151
United States
(703) 633-2100Area of Responsibility: District of Columbia and Virginia
- Chicago - EROChicago Field Office
101 W Ida B Wells Drive
Suite 4000
Chicago, IL 60605
United States
(312) 347-2400Area of Responsibility: Illinois, Indiana, Wisconsin, Missouri, Kentucky, Kansas
Email: Chicago.Outreach@ice.dhs.gov
- Dallas - ERODallas Field Office
8101 N. Stemmons Frwy
Dallas, TX 75247
United States
(214) 424-7800Area of Responsibility: North Texas, Oklahoma
Email: Dallas.Outreach@ice.dhs.gov
- Detroit - ERODetroit Field Office
333 Mt. Elliott St
Detroit, MI 48207
United States
(313) 568-6049Area of Responsibility: Michigan, Ohio
Email: Detroit.Outreach@ice.dhs.gov
- El Paso - EROEl Paso Field Office
11541 Montana Ave
Suite E
El Paso, TX 79936
United States
(915) 225-1901Area of Responsibility: West Texas, New Mexico
Email: ElPaso.Outreach@ice.dhs.gov
- Fort Snelling - EROSt Paul Field Office
1 Federal Drive
Suite 1601
Fort Snelling, MN 55111
United States
(612) 843-8600For non-citizens, please call: (402) 536-4935
Area of Responsibility: Iowa, Minnesota, Nebraska, North Dakota, South Dakota
Email: StPaul.Outreach@ice.dhs.gov
- Harlingen - EROHarlingen Field Office
1717 Zoy Street
Harlingen, TX 78552
United States
(956) 389-7884Area of Responsibility: South Texas
- Houston - EROHouston Field Office
126 Northpoint Drive
Houston, TX 77060
United States
(281) 774-4816Area of Responsibility: Southeast Texas
Email: Houston.Outreach@ice.dhs.gov
- Los Angeles - EROLos Angeles Field Office
300 North Los Angeles St.
Room 7631
Los Angeles, CA 90012
United States
(213) 830-7911Area of Responsibility: Los Angeles Metropolitan Area (Counties of Los Angeles, Orange, Riverside, San Bernardino), and Central Coast (Counties of Ventura, Santa Barbara and San Luis Obispo)
- New Orleans - ERONew Orleans Field Office
1250 Poydras
Suite 325
New Orleans, LA 70113
United States
(504) 599-7800Area of Responsibility: Alabama, Arkansas, Louisiana, Mississippi, Tennessee
- New York - ERONew York City Field Office
26 Federal Plaza
9th Floor, Suite 9-110
New York, NY 10278
United States
(212) 436-9315Area of Responsibility: The five boroughs (counties of NYC) and the following counties: Duchess, Nassau, Putnam, Suffolk, Sullivan, Orange, Rockland, Ulster, and Westchester
Email: NewYork.Outreach@ice.dhs.gov
- Newark - ERONewark Field Office
970 Broad St. 11th Floor
Newark, NJ 07102
United States
(973) 776-3274Area of Responsibility: New Jersey
Email: Newark.Outreach@ice.dhs.gov
- Philadelphia - EROPhiladelphia Field Office
114 North 8th Street
Philadelphia, PA 19107
United States
(215) 656-7164Area of Responsibility: Delaware, Pennsylvania, West Virginia
- Phoenix - EROPhoenix Field Office
2035 N. Central Avenue
Phoenix, AZ 85004
United States
(602) 257-5900Area of Responsibility: Arizona
Email: Phoenix.Outreach@ice.dhs.gov
- Plantation - EROMiami Field Office
865 SW 78th Avenue
Suite 101
Plantation, FL 33324
United States
(954) 236-4900Area of Responsibility: Florida, Puerto Rico, U.S. Virgin Islands
Email: Miami.Outreach@ice.dhs.gov
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.