- San Antonio - EROSan Antonio Field Office
1777 NE Loop 410
Floor 15
San Antonio, TX 78217
United States
(210) 283-4750Area of Responsibility: Central Texas
- San Antonio - OPRSpecial Agent in Charge – Central
45 NE Loop 410
Suite 600
San Antonio, TX 78216
United States
(210) 366-5800Serving the following states: AL, AR, CO, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, ND, NE, NM, OH, OK, SD, TN, TX, WI, WY
- San Antonio - OPESan Antonio - Community Relations Officer
1777 NE Loop 410, Floor 15
San Antonio, TX 78217
United StatesCommunityRelations.SanAntonio@ice.dhs.gov
Area of Responsibility: San Antonio, Austin, Waco, Rio Grande Valley, Del Rio, Eagle Pass and Laredo Texas
- San Antonio - OPLAOffice of the Principal Legal Advisor, San Antonio
1015 Jackson-Keller Road, Suite 100
San Antonio, TX 78213
United States
(210) 979-4600Area of Responsibility: Central and South Texas
- San Diego - HSIHSI San Diego
880 Front Street
Suite 3200
San Diego, CA 92101
United StatesPhone: 1 (866) 347-2423
Fax: (619) 557-7275 - San Diego - EROSan Diego Field Office
880 Front Street
#2242
San Diego, CA 92101
United States
(619) 436-0410Area of Responsibility: San Diego and Imperial County
- San Diego - OPESan Diego - Community Relations Officer
610 W. Ash Street Suite 1405
San Diego, CA 92101
United StatesCommunityRelations.SanDiego@ice.dhs.gov
Area of Responsibility: San Diego and Imperial County
- San Diego - OPLAOffice of the Principal Legal Advisor, San Diego
880 Front Street, Suite 2246
San Diego, CA 92101
United States
(619) 436-0277Area of Responsibility: San Diego and Imperial County
- San Diego - OPLAOffice of the Principal Legal Advisor, San Diego (Otay Mesa)
7488 Calzada de la Fuente
San Diego, CA 92154
United States
(619) 661-3940Mailing Address:
P.O. Box 438150
San Diego, CA 92143-8150 - San Francisco - HSIHSI San Francisco
630 Sansome Street,
Suite 890
San Francisco, CA 94111
United StatesPhone: (415) 844-5455
Fax: (415) 844-5451 - San Francisco - OPLAOffice of the Principal Legal Advisor, San Francisco - Detained
630 Sansome Street,
11th Floor
San Francisco, CA 94111
United States
(415) 705-1855 - San Francisco - OPESan Francisco - Community Relations Officer
630 Sansome Street, Ste 590
San Francisco, CA 94111
United StatesCommunityRelations.SanFrancisco@ice.dhs.gov
Area of Responsibility: Northern California, Reno, Nevada, Hawaii, Saipan, Guam
- San Francisco - EROSan Francisco Field Office
630 Sansome Street
Rm 590
San Francisco, CA 94111
United States
(415) 844-5512Area of Responsibility: Northern California, Hawaii, Guam, Saipan
- San Francisco - OPLAOffice of the Principal Legal Advisor, San Francisco
100 Montgomery Street, Suite 200
San Francisco, CA 94104
United States
(415) 705-4604Mailing Address:
P.O. Box 26449
San Francisco, CA 94126-6449Area of Responsibility: Northern and Central California
- San Juan - HSIHSI San Juan
Capitol Building,
800 Juan Ponce de Leon Avenue, 12th Floor
San Juan, PR 00908
United StatesPhone: (787) 729-6969
Fax: (787) 729-6646 - San Juan - OPEPuerto Rico Community Relations Officer
800 Juan Ponce de Leon Avenue
Capitol Building, 12th Floor
San Juan, PR 00908
United States - Santa Ana - OPLAOffice of the Principal Legal Advisor, Los Angeles (Santa Ana)
1231 E. Dyer Road
Suite 155
Santa Ana, CA 92705
United States - Scottsdale - HSIHSI Phoenix
14641 North 74th Street
Scottsdale, AZ 85260
United StatesPhone: (602) 200-2200
Fax: (602) 277-0038 - Seattle - OPLAOffice of the Principal Legal Advisor, Seattle
915 Second Avenue
Suite 708
Seattle, WA 98174
United States
(206) 802-7666Area of Responsibility: Alaska, Idaho (HSI) , Oregon, and Washington
- Seattle - HSIHSI Seattle
1000 Second Avenue
Suite 2300
Seattle, WA 98104
United StatesPhone: (206) 442-2200
Fax: (206) 442-2201
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.