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>> Well, it started out,
I was a firefighter in Philadelphia,

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and I was the director
of the Employee Assistance Program,

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and I was off to a training.

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Once I got to New York

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and we went down
to Ground Zero,

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and we had a mission to go out
and talk to those firefighters,

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it hit me, you know?

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I seen what had happened.
I seen the devastation.

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And from that point on, you know,

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I knew what I had to do.

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Because when
firefighters began to talk,

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they naturally began to cry.

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And I also cried, too.