Other Countries Across the Globe: (802) 872-6199
TTY for hearing impaired only: (802) 872-6196
TTY para personas con discapacidad auditiva solamente Online tip formAvailable 24 hours a day, seven days a week.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States
The VOICE Office assists victims impacted by crimes committed by individuals with a nexus to immigration.
Dedicated toll-free VOICE Hotline to answer questions from victims (1-855-48-VOICE).
Fax: (202) 732-4265
Mailing Address: U.S. Immigration and Customs Enforcement, Freedom of Information Act Office, 500 12th Street, S.W., Stop 5009, Washington, D.C. 20536-5009
Fax: (202) 732-4265
Phone: (202) 732-0192/0193
Jurisdiction: All employees, former employees, and applicants for ICE employment.
If you wish to file a complaint, you must initiate contact with ODCR within 45 days of the date of the alleged discriminatory action or the date you first became aware of the action.
ICE Office of Diversity and Civil Rights, 500 12th Street, S.W.
Stop 5010, Washington, D.C. 20536-5010
OPLA is the largest legal program in DHS and provides a full range of legal services to all ICE programs and offices.
Office of the Principal Legal Advisor
500 12th Street, SW, Mailstop 5900
Washington, DC 20536
Phone: (202) 732-5000
OPLA’s District Court Litigation Division processes and adjudicates administrative claims for personal injuries and property damage pursuant to the Federal Tort Claims Act. For more information about filing a claim, click here.
To contact DHS OIG, call 1-800-323-8603
P.O. Box 14475
Pennsylvania Ave NW
Washington DC 20044
For questions about privacy at ICE or to submit a privacy complaint concerning an ICE program, policy or action.
International: (802) 872-6199
ICE Office of Policy
Potomac Center North (PCN)
500 12th Street, S.W.
Partner & External Contact Information
Vehicles transporting freight destined for ICE Headquarters (HQ) Facilities in Washington, D.C. or Arlington are required to undergo security inspections at the Federal Protective Service (FPS) Vehicle Inspection Facility (VIF) prior to making a freight delivery.
Freight delivery vehicles must arrive at each destination with a FPS seal attached. All HAZMAT vehicles must be processed through the VIF. In instances where there are multiple DHS-HQ destinations for one vehicle, the driver will be issued multiple seals at the VIF. All commercial delivery services such as FEDEX, UPS, DHL, are not permitted to make deliveries directly to ICE-HQ Facilities located in Washington, D.C. or Arlington.
The VIF is available for inspection of vehicles carrying DHS freight between the hours of 5:00 am to 5:00 pm daily M-F. The VIF is also available from 5:00 am to 1:00 pm on Saturdays. The VIF is located at 300 12th Street Southwest on the corner of 12th & C Street Southwest Washington, D.C. Delivery vehicles will also be subjected to explosive detection dogs at the Government's discretion. Make sure the freight invoice has special instruction for delivery through the FPS facility to final destination.
Mail deliveries using the US Postal Service or a commercial express package service provider such as DHL, UPS, or FedEx should be addressed to the recipients name and mail stop as displayed below.
Note: commercial ZIP codes indicated by the U.S. Postal Service and online mapping tools like MapQuest, Yahoo! Maps, and Google Maps do not provide the accurate ZIP code for delivery of government mail. It is important to use the government shipping facility ZIP code, not the commercial delivery ZIP code. For example, the commercial ZIP code for ICE headquarters is:
500 12th St, SW
Washington, D.C. 20024
However, the government ZIP code for ICE is:
500 12th St, SW
Washington, D.C. 20536
Use the government ZIP code for deliveries to government facilities.