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FCI Atlanta

Atlanta Field Office

Contacting a Detainee
Contacting a Detainee

Inmates can send and receive electronic messages with individuals on their approved contact list using TRULINCS. For more information, read the FAQs.

If you need information about a detainee that is housed at this facility, you may call (404) 893-1290. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Legal & Case Information
Legal & Case Information

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.

Click the link for a list of pro bono representatives nationwide who might be able to assist you.

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States.

Post a Bond

Submitting a G-28

G-28s filed on behalf of detained aliens at this facility can now be accepted through the online platform ERO eFile. Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.

Sending Non-Confidential Messages to Detained Aliens

Inmates can send and receive electronic messages with individuals on their approved contact list using TRULINCS. For more information, read the FAQs.

Other Legal Access Related Communications

Requests for case information pertaining to aliens detained at FCI Atlanta can be sent to atl-ICECorrespondence@bop.gov. Please note that this mailbox does not accept applications for Stay of Removal or Case Appeals

Contacting the Deportation Officer

To ascertain the identity of your client’s Deportation Officer, contact the Field Office to obtain that information at (404) 893-1290. Please note that a G-28 must be on file for any information to be disclosed.

Hours of Visitation
Hours of Visitation

Friends and Family Visits

Review BOP’s visiting protocols and FCI Atlanta’s hours and information for the most up-to-date information.

Attorney Visits

Attorneys may visit on Saturdays, Sundays, Mondays, and Tuesdays from 8 a.m. — 3 p.m. without advance notice, and on all other days and times by appointment to ensure that BOP staff are available to facilitate the visit. While an appointment is not required to visit on Saturdays through Tuesdays from 8 a.m. — 3 p.m., attorneys are encouraged to make appointments where possible to ensure a smoother visiting experience. Attorneys must arrive prior to 2 p.m. to be processed inside the institution. Computers are provided in the legal visitation room for reviewing of any legal materials. All information electronic files must be on disk or a thumb USB drive that is "READ ONLY". With the Warden's approval, legal visitors are allowed to bring in a laptop computer only Monday thru Fridays, to review legal discovery materials. If you anticipate bringing a laptop, please note this in the email and submit the request as far in advance as possible.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Legal Calls or Video Teleconferencing

To make an appointment for a legal visit email your request to ATL-JailAdministrator-S@bop.gov at least one business day in advance of the desired visit. In the subject line, please write "Legal visit request for inmate [full name], [BOP Register Number]." In the body of the email, please include the inmate's name and BOP Register Number, the attorney's name, and bar number, in what jurisdiction the attorney is licensed, how that information can be verified, and the attorney's telephone number. To schedule a visit with more than one inmate on the same day, please include each inmate's name and BOP Register Number in the email.

Scheduling Legal Calls

To schedule a legal telephone call, email your request to ATL-JailAdministrator-S@bop.gov. In the subject line, please write "Legal call request for inmate [full name], [BOP Register Number]." In the body of the email, please include the inmate's name and BOP Register Number, the attorney's name, and bar number, in what jurisdiction the attorney is licensed, how that information can be verified, the attorney's telephone number, and a preferred date and time for the call.

Scheduling Legal Video Conferences

All VTC conferences must be on a secure line with a SIP number. Zoom for Government and Webex work well with our current requirements. For security reasons, we are not permitted to use standard Zoom conferences.

Legal VTC conferences are scheduled based on the availability of BOP staff to facilitate the conference.

To schedule a legal VTC conference, email your request to ATL-JailAdministrator-S@bop.gov.

In the subject line, please write "Legal VTC conference request for inmate [full name], [BOP Register Number]." In the body of the email, please include the inmate's name and BOP Register Number, the attorney's name, and bar number, in what jurisdiction the attorney is licensed, how that information can be verified, the attorney's telephone number, a preferred date and time for the VTC conference, and intended video platform to be used, and the SIP number for the secure line.

Electronic Exchange of Legal Documents

BOP has specific procedures related to when an individual in custody may receive electronic legal materials from an attorney. You can review the guidance and acceptable formats on BOP’s ediscovery page.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (404) 635-5100.

Clergy Visits

Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office.

Visiting Restrictions

You can only visit a detainee at this facility, if the detainee has placed you on their visitor list and you have been cleared by BOP.

The BOP has special rules regarding who can visit, the dress code, the duration of visits, general behavior, and physical contact. Please review BOP: How to visit a federal inmate for general visiting information.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Sending Items to Detainees
Sending Items to Detainees

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

Address for writing to a detainee:

Inmate Name & Register Number
FCI Atlanta
FEDERAL CORRECTIONAL INSTITUTION
P.O. BOX 150160
ATLANTA, GA 30315

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Money is not to be given directly to the detainee. Money can be sent to the detainee by following BOP instructions.

If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, review the BOP’s instructions for sending items.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Press & Media
Press & Media

The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.

Personal Interviews

A news media representative who desires to conduct an interview with a detainee must apply in writing to the Atlanta Field Office of Enforcement and Removal Operations, indicating familiarity with an agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.

FOIA
FOIA

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to:

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536
Phone – 1-866-633-1182
Email – ICE-FOIA@dhs.gov

Feedback or Complaints
Feedback or Complaints

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
180 Ted Turner Dr. SW
Suite 522
Atlanta, GA 30303

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
180 Ted Turner Dr. SW
Suite 522
Atlanta, GA 30303
(404) 893-1290

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
P.O. Box 14475
Pennsylvania Ave, NW
Washington, D.C. 20044

Contact the Joint Intake Center:

Phone Number: 1-877-2INTAKE
Email: joint.intake@dhs.gov

You may also contact the Department of Homeland Security, Office of Inspector General:

DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292
DHSOIGHOTLINE@DHS.GOV

601 McDonough Blvd SE
Atlanta, GA 30315
United States

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