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Victims Engagement and Services Line (VESL)

Victims Engagement and Services Line (VESL)

Toll Free Hotline


U.S. Immigration and Customs Enforcement’s (ICE) Victims Engagement and Services Line (VESL) serves as a comprehensive and inclusive support system for all victims, regardless of immigration status or the immigration status of the perpetrator. This includes guidance on available U- and T-visa resources and information about the Department of Homeland Security (DHS) Blue Campaign to counter human trafficking.

Services Provided

VESL will serve as a streamlined and all-encompassing access point for all victims with several service options:

  • Detention Reporting and Information Line (DRIL) 888-351-4024 – Provides victims the ability to report incidents of sexual or physical assault, abuse, mistreatment or human trafficking in ICE detention.
  • Victim Notification System Access – ICE and DOJ/BOP’s longstanding VINE and VNS systems provide push notifications about a detainee’s or inmate’s custody status, case outcome and other basic information to victims, lawyers and others with a vested interest in the outcome of a case.
  • Victim Assistance Support – Provides general assistance and information for victims including assistance for victims of child exploitation, assistance for victims of human trafficking, assistance with local resources and social service professionals, U- and T-visa information, and training and other services provided by ICE for law enforcement agencies and community organizations.


Victims have the right to know


Other Toll-Free Hotlines

Domestic violence, sexual assault, suicide prevention


DHS Blue Campaign

Updated: 05/24/2023