U.S. Immigration and Customs Enforcement (ICE) enforces federal laws governing border control, customs, trade and immigration to promote homeland security and public safety. (read more)
Official Website of the Department of Homeland Security
- Home
- Who We Are
- Who We Are Right
Who We AreICE consists of three directorates to accomplish the agency’s mission, including Homeland Security Investigations (HSI), Enforcement and Removal Operations (ERO) and Management and Administration (M&A).
- Who We Are Right
- What We Do
- What We Do Right
What We DoICE's primary mission is to promote homeland security and public safety through the criminal and civil enforcement of federal laws governing border control, customs, trade and immigration.
- What We Do Right
- Newsroom
- Newsroom Right
ICE’s top 5 news stories from the past weekCatch up on ICE’s most popular news stories from the week ending Feb. 27, 2015
- Newsroom Right
- Information Library
- Information Library Right
Freedom of Information ActTo ensure openness and transparency and to better serve those seeking more information about ICE and its operations, the agency centralized processing of all ICE-related Freedom of Information Act (FOIA) requests in a single office.
- Information Library Right
sevp@ice.dhs.gov
Mailing Address
Student and Exchange Visitor Program
Attn: (Branch Name or Job Title)
DHS/ICE
500 12th Street, SW Stop 5600
Washington, D.C. 20536-5600
SEVP Response Center
Call between the hours of 7:00 a.m. and 8:00 p.m. ET on weekdays, except holidays.
(703) 603-3400
Our goal is to answer your questions during your initial call. If your question or issue requires research, we will respond as quickly as possible.
Media Inquiries
Carissa Cutrell
Public Affairs Officer
(757) 441-6533, Ext. 253
SEVIS technical help
- E-mail: sevishelpdesk@ice.dhs.gov
- Call the SEVIS Help Desk: (800) 892-4829 between 7:00 a.m. and 8:00 p.m. ET
Initial school certification questions
- E-mail: schoolcert.sevis@ice.dhs.gov
Please note: this e-mail address may only be used for school officials with a pending Form I-17, "Petition for Approval of School for Attendance by Nonimmigrant Student." If you have not yet applied, please contact sevp@ice.dhs.gov. - Call: (703) 603-3591
Form I-17 update questions
- E-mail: update.sevis@ice.dhs.gov
Please note: this is for any questions related to updating your Form I-17.
Recertification questions
- E-mail: recert.sevis@ice.dhs.gov
Please note: this is for any questions related to recertification.
I-901 Student and Exchange Visitor Information System (SEVIS) fee questions and payment issues
- Visit the Form 1-901 section of the SEVP website
- E-mail: fmjfee.sevis@ice.dhs.gov
Please Note: This e-mail address may only be used for school officials with a pending Form 1-17, "Petition for Approval of School for Attendance by NonimmigrantStudent". If you have not applied, please contact sevp@ice.dhs.gov. - Call the I-901 SEVIS fee hotline: (212) 620-3418
Form I-515A "Notice to Student or Exchange Visitor" issues
- E-mail: sevis.I-515@ice.dhs.gov
Student questions
- First, contact the principal designated school official or designated school official listed on your Form I-20, "Certificate of Eligibility for Nonimmigrant Student Status."
Exchange visitor questions
- First, contact the responsible officer or alternate responsible officer listed on your Form DS-2019, "Certificate of Eligibility for Exchange Visitor (J-1) Status."
DMV/driver's license or SSA/Social Security number questions
- Please review our fact sheet for common issues, troubleshooting and SEVP contact information.
Study in the States is a Department of Homeland Security resource for F, M and J non-immigrants and for school officials. Study in the States is a one-stop repository of accurate, timely and relevant news, information and guidance on the rules, regulations, policies and procedures pertaining to international students who are studying in the United States. By making information more accessible, Study in the States enhances national security while encouraging the best and brightest F and M students to study and learn about expanded post-graduate opportunities in the United States.
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