Submitting documents to SEVP? Refer to the Guidelines for Submission of PDF Documents to SEVP.
Mailing Address
Student and Exchange Visitor ProgramAttn: (Branch Name or Job Title)
DHS/ICE
500 12th Street, SW Stop 5600
Washington, D.C. 20536-5600
SEVP Response Center
If you have an SEVP or SEVIS-related question, call (703) 603-3400 between the hours of 8 a.m. and 6 p.m. ET on weekdays, except holidays.Our goal is to answer your questions during your initial call. If your question or issue requires research, we will respond as quickly as possible.
Schools
SEVIS technical help
SEVP Response Center: (800) 892-4829 between 8 a.m. and 6 p.m. ET
Form I-17 update questions
sevp@ice.dhs.gov
Note: This is for any questions related to updating your Form I-17.
Initial school certification questions
sevp@ice.dhs.gov
Note: This email address may only be used for school officials with a pending Form I-17, "Petition for Approval of School for Attendance by Nonimmigrant Student." If you have not yet applied, contact sevp@ice.dhs.gov.
(703) 603-3591
Recertification questions
sevp@ice.dhs.gov
Note: This is for any questions related to recertification.
Students
I-901 Student and Exchange Visitor Information System (SEVIS) fee questions and payment issues
Visit the Form 1-901 section of the SEVP website
fmjfee.sevis@ice.dhs.gov
Note: This email address may only be used for school officials with a pending Form 1-17, "Petition for Approval of School for Attendance by Nonimmigrant Student." If you have not applied, contact sevp@ice.dhs.gov.
I-901 SEVIS fee hotline: (212) 620-3418
Form I-515A "Notice to Student or Exchange Visitor" issues
Student questions
First, contact the principal designated school official or designated school official listed on your Form I-20, "Certificate of Eligibility for Nonimmigrant Student Status."
Exchange visitor questions
First, contact the responsible officer or alternate responsible officer listed on your Form DS-2019, "Certificate of Eligibility for Exchange Visitor (J-1) Status."
DMV/driver's license or SSA/Social Security number questions
First, contact the responsible officer or alternate responsible officer listed on your Form DS-2019, "Certificate of Eligibility for Exchange Visitor (J-1) Status."
Study in the States
Study in the States is a Department of Homeland Security resource for F, M and J non-immigrants and for school officials. Study in the States is a one-stop repository of accurate, timely and relevant news, information and guidance on the rules, regulations, policies and procedures pertaining to nonimmigrant students who are studying in the United States. By making information more accessible, Study in the States enhances national security while encouraging the best and brightest F and M students to study and learn about expanded post-graduate opportunities in the United States.
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