The Office of Information Governance and Privacy (OIGP) oversees the management, sharing, protection and access to ICE data, and ensures the information ICE maintains meets legal and policy requirements. The ICE Chief Data Officer is responsible for lifecycle data management and leads the implementation of the Evidence Act and the Federal Data Strategy requirements at ICE. OIGP’s components include the Performance Management Office, the Records and Data Management Unit, the Privacy Unit, the Information Governance Unit and the Freedom of Information Act (FOIA) Unit.
The Performance Management Office (PMO) tracks, reports and aligns all OIGP projects to M&A strategic goals and OIGP’s key mission areas. Additionally, the PMO supports the Chief Data Officer (CDO) in utilizing ICE data to support the missions of the Performance Improvement and Evaluation Officers, in addition to CDO liaison duties with the Office of Management and Budget as well as other agencies when ICE data is used for statistical purposes. The PMO utilizes aggressive tracking of unit operations and tactical plans to give leadership timely, forward-looking data that feeds routine decision-making and out-year planning by means of modem reporting tailored to each unit’s operational needs.
The ICE Privacy Unit oversees the implementation of privacy protections and the transparency of government operations while supporting the ICE mission. Privacy is the concept that personal information about individuals should be respected and properly safeguarded as required by federal law and policy.
The ICE Records and Data Management Unit is responsible for providing operational and policy oversight of Records and Information Management (RIM) functions across ICE and ensuring the agency is compliant with the Federal Records Act. Records and information management is the systematic application of management principles, chiefly control, to the recorded information needed and used in the normal course of an agencies business.
The ICE Information Governance Unit’s mission is to assist the ICE Chief Data Officer by implementing the Evidence Act, overseeing data and information governance policy, and developing the ICE Data Strategy. The unit ensures a high level of data quality and exchange through the development of data policy, guidance and standards for consistent exchange across ICE information technology systems.
OIGP's mission is to lead ICE in enterprise information management, ensuring the maximum integrity, usability, protection and sustainability of the agency's records and data, and to ensure that individual privacy is protected.
Frequently Asked Questions (FAQs)
A PIA is a document that analyzes how personally identifiable information (PII) is collected, maintained, used and disseminated by an ICE program or system as well as the risks associated with the collection of information. PIAs are required to be made available to the public. For a list of published ICE PIAs, please visit the DHS Privacy Office website.
A SORN is a legally binding public notification identifying and documenting the purpose for a system of records, the individuals covered by the system, the types of records in the system, and how the information is shared. SORNs are required by the Privacy Act of 1974 and are published in the Federal Register to provide the public an opportunity for comment. For a list of published ICE SORNs, please visit the DHS Privacy Office website.
As a matter of law, the Privacy Act of 1974 provides statutory privacy rights to U.S. citizens and Lawful Permanent Residents. Additionally, the Judicial Redress Act of 2015 extended some Privacy Act protections to certain information pertaining to covered individuals from foreign countries.
The ICE Online Detainee Locator System (ODLS) can be used to locate a detainee who is currently in ICE custody, or who was released from ICE custody for any reason within the last 60 days. See the ODLS page for more information.
You may also contact the local Enforcement and Removal Operations (ERO) field office nearest you. See the ERO contact page for more information.
If you wish to submit a privacy complaint concerning an ICE program, policy or action, or other privacy-related question please contact the ICE Office of Information Governance and Privacy at firstname.lastname@example.org.
If you wish to submit a FOIA request (to request copies of ICE records), please contact the ICE FOIA Office.
If you wish to submit a Privacy Act amendment request (to request that ICE records about you be corrected), please complete DHS Form 500-05 “Certification of Identity” and send the signed form and your detailed request to the ICE Office of Information Governance and Privacy email address, email@example.com, or to the following address:
U.S. Immigration and Customs Enforcement
ICE Information Governance and Privacy
ATTN: Privacy Office
500 12th Street SW, Stop 5004
Washington, D.C. 20536-5004
Dr. Clark leads the office in advancing U.S. Immigration and Customs Enforcement’s (ICE) enterprise information management program efforts in privacy, records management, data and information governance, and Freedom of Information Act compliance.
Privacy Laws, Regulations and Authorities
- 2019 ICE Privacy Guidance Memo: Limited Authorization to Release Personally Identifiable Information to the News Media; Procedures for Requesting Privacy Officer Approval for Media Release
- DHS Privacy Act Regulations
- DHS Privacy Policies and Guidance
- E-Government Act of 2002
- Homeland Security Act of 2002
- Judicial Redress Act of 2015
- Judicial Redress Act of 2015: Attorney General Designations
- Privacy Act of 1974