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New Employee Orientation Information

Employees at U.S. Immigration and Customs Enforcement (ICE) play a critical role in fulfilling the mission of our organization - to protect America and uphold public safety by targeting the people, money and materials that support terrorist and criminal activities.

The orientation process assists new employees in becoming a productive member of the ICE family. Through orientation, training and other programs, you will meet new coworkers, supervisors and managers who are able to assist with new employment responsibilities. Direct any questions to your supervisor or contact person from the human resource department.

In this online New Employees Orientation, you will find information regarding working for ICE and various forms to complete prior to orientation.

Drug-Free Federal Workplace

Executive Order 12564 established the goal of a drug-free workforce, and mandated that all Federal employees refrain from illegal and illicit drug use as a condition of employment. Employees occupying Testing Designated Positions (TDPs) are subject to applicant testing and random.

The following criteria define TDPs:

  • Employees with direct involvement in drug interdiction or enforcement of related laws;
  • Employees granted access to national security classified information (confidential, secret, or top secret security clearances);
  • Employees who are authorized to carry firearms;
  • Individuals serving under Presidential appointments;
  • Law enforcement officers as defined in 5 USC Sections 8331(20) and 8401(17);
  • Employees who have access to certain agency automated systems; and
  • Other positions that the agency determines, which involve law enforcement, national security, the protection of life and property, public health or safety, or other functions requiring a high degree of trust and confidence.

Any questions regarding the drug-free workplace program should be directed to your supervisor.


ICE employees enjoy standard Federal employment benefits, including:

  • Health care plans and life insurance eligibility
  • Retirement plans through the Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP)
  • Law enforcement retirement coverage may be applicable
  • Leave and holidays: accrue 4 hours of annual leave per pay period based on longevity of service; accrue 4 hours of sick leave per pay period; and 10 paid holidays each year
  • Uniform allowance may be applicable

For more detailed Benefit information, you can access the Federal Employment Information Fact Sheet, "Working for the Federal Government Benefits".

Federal Employee Benefits

Pay is only part of the compensation you will earn working for the Department of the Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE). We offer a broad array of benefits programs and family friendly flexibilities to meet the needs of you and your family.

Federal Employees Health Benefits Program

  • Nationally recognized model offering 200+ health plan options throughout the U.S.
  • No waiting period or physical examination to enroll
  • No exclusions for pre-existing conditions
  • Substantial employer contribution to premiums (up to 75%)
  • Pay premiums with pre-tax dollars
  • Coverage for self & eligible family members
  • Opportunity to retain coverage into retirement with full government contributions
  • Opportunity to continue coverage for dependents

Learn more at OPM Healthcare

Dental and Vision Insurance Programs

  • Comprehensive range of services available
  • Choice of carriers
  • Competitive rates
  • Pay premiums with pre-tax dollars
  • Coverage for self & eligible family members

Learn more at OPM Dental and Vision

Flexible Spending Accounts

  • Elect pre-tax salary dollars
  • Save money on a variety of eligible health care and dependent care expenses

Learn more at OPM Flex Spending

Long Term Care Insurance Program

  • Multiple plans available
  • Covers long term care if you can no longer perform everyday tasks due to a chronic illness, injury, disability or aging
  • Comprehensive range of services available
  • Competitive rates
  • Eligibility – self & eligible family members
  • Apply by answering just a few simple questions

Learn more at OPM Long Term Care

Federal Employees Group Life Insurance Program

  • Group term life insurance
  • Basic life insurance and 3 options provide coverage for self & eligible family members
  • 33% of basic insurance premiums paid by employer
  • No physical required for initial enrollment
  • Opportunity to retain coverage into retirement

Learn more at OPM Life Insurance

Federal Employees Retirement System (FERS)

  • Retirement annuity for life beginning as early as age 55
  • Benefits based on length of service and salary
  • Military service may be credited toward FERS (deposit required)
  • Vesting after 5 years of creditable civilian service
  • Eligibility for survivor and disability benefits after 18 months of civilian service
  • Earn Social Security credit while working for the Government
  • Government employees are automatically eligible for Medicare Part A at no cost beginning at age 65

Learn more at OPM FERS Information

Thrift Savings Plan

  • Supplements your retirement annuity
  • Tax deferred contributions
  • Largest single defined contribution plan in the U.S. similar to a 401(k) plan
  • Multiple investment options
  • Agency and matching contributions for FERS employees
  • Option to rollover money from an existing retirement plan

Learn more at TSP Summary

Leave and Holidays

  • 11 paid holidays
  • Earn 13 days of sick leave with no carryover ceiling
  • Accrue 13, 20 or 26 days of vacation leave depending upon years of service or related work experience
  • Carry up to 30 days of vacation leave into the next calendar year
  • Family and Medical Leave Act allows up to 12 weeks per year of unpaid leave for caring for a sick family member
  • Up to 104 hours of paid leave for disabled veterans with a service-connected disability rating of 30 percent or more.  It is available during their first year of employment for purposes of undergoing medical treatment for such disability (available to new Federal civilian employees hired on or after November 5, 2016)

Learn more at OPM Pay and Leave

Work/Life Programs

  • Alternative Work Schedules: Many ICE positions are afforded flexible or alternative work schedule options in addition to the traditional 8-hour day/40-hour week schedule.
  • Telework: Telework is an alternate work arrangement that is available to eligible employees occupying qualified positions. This allows an employee to perform their official duties from home or a telecommuting center for an approved number of days each pay period (every 2 weeks). The employee’s management official will determine whether a position can be performed effectively via telework, and the amount of telework authorized.
  • Remote Work: Remote work is an alternative work arrangement available to eligible employees occupying qualified positions. It allows an employee to perform their official duties at an approved alternative worksite (e.g., from home or a telecommuting center) without requiring them to work regularly at the agency’s worksite. The employee’s management official will determine whether a position is authorized for remote work.
  • Voluntary Leave Transfer Programs: Allow co-workers to transfer leave to others in need.
  • Transportation Subsidy: Employees taking public transportation/carpools are reimbursed for transportation costs.
  • Health & Fitness: Depending on the location, some ICE facilities have well-equipped fitness centers available to employees.
  • Childcare Referral Services: ICE’s Worklife Program has partnered with Federal Occupational Health (FOH) to provide a variety of services to employees that will assist them in navigating everyday concerns. As part of the partnership, FOH assists federal employees and their families in locating reliable local childcare resources, such as day care, summer camp, after-school programs, and tutoring, 24 hours a day, 7 days a week, by phone or online. FOH also assists employees in locating supportive programs for special needs children.
  • Tuition Reimbursement: ICE may pay all or part of the necessary expenses of training, including the costs of college tuition for training and education, to improve an employee’s performance of his or her official duties.
  • Student Loan Repayment Program: ICE may repay student loans up to annual limits.
  • Employee Assistance Programs: ICE provides services designed to help employees, managers, and organizations meet life challenges and remain healthy, engaged, and productive. Some fees may apply for additional services beyond the consultation. ICE EAP services are voluntary and confidential within the limits of the law.
    Some of the services available include:
    • Access to licensed counselors who provide in-person, short-term counseling for a wide range of concerns to include relationships, legal, financial, family, substance abuse, depression, parenting, and more
    • Assistance with short-term problem solving, management coaching, and crisis management
    • Help when there is an incident or crisis that affects the workplace - psychological first aide, grief groups, consultation, and education
    • Access to Work-Life specialists who provide information, resources, and referral to:
      • Childcare (daycare, preschools, etc.)
      • Eldercare (assisted living, in-home care, etc.)
      • Daily Life (relocation, event planning, etc.)
      • Family (adoption, prenatal, etc.)
      • Legal and financial (credit and debt, tax tips, identity theft issues, etc.)
      • Childcare (nursery-graduate school, etc.)
      • Library of resources including health and wellness articles, presentations, webinars and podcasts

Learn more at OPM Work/Life

Before You Report

Here you will find information and links necessary for us to process your appointment, for you to receive your first paycheck, and for you to finalize legal documents for Federal employment with ICE.

Required Actions

Before you report, complete the forms below and bring the printed forms with you when you report.

Complete ALL forms as instructed: Some forms may require you to print first and then complete.

  • State Tax Withholding Certificate (as needed). After selecting your State and retrieving information, then search for "Employee (State Name) Withholding Exemption Certificate." Fill it out, print it and bring it with you the day you report.
  • Employment Eligibility Verification (I-9)
    Purpose: This form is used to verify your citizenship and eligibility to work in the United States.
    Instructions: Complete Section 1. Print one copy and sign the form. Then, on your first day of work, bring the required documents that will provide sufficient proof of citizenship.
    Who Submits: All new employees.
  • Employee Address (AD-349)
    Purpose: This form is used to designate your official mailing/residence address so that you can receive your biweekly Statement of Earnings and Leave and other important mailings.
    Instructions: Read and complete ONLY sections 1-6, 9, 11, 20 and 21. Print one copy and sign the form.
    Who Submits: All new employees.
  • Employee's Withholding Allowance Certificate (W-4 Form)
    Purpose: This form is required by the IRS and is used to determine the correct amount of federal income tax to be withheld from your biweekly earnings based on the number of exemptions that you claim.
    Instructions: Step 1: Use the Personal Allowances Worksheet to help you determine the number of withholding allowances that you are entitled to claim. Step 2: Fill out the W4 Form and print one copy. Step 3: Sign and date.
    Who Submits: Mandatory for all new employees. State tax information is provided at Orientation.
  • Appointment Affidavits (SF-61)
    Purpose: This form is used on your first day of work when you take the Oath of Office. This form is NOT to be completed until you are sworn in.
    Instructions: Print one copy. Bring this blank form with you on your first day. DO NOT COMPLETE. After you are sworn in, you will sign and date the affidavits.
    Who Submits: All new employees.
  • Self Identification Of Disability (SF-256)
    Purpose: This form is used to collect statistical information for agency reports on hiring, placement, and advancement of handicapped individuals.
    Instructions: Complete the requested personal information at the top of the Form and indicate the appropriate code. Print one copy and sign the form.
    Who Submits: All new employees.
  • Declaration Of Federal Employment (OF-306)
    Purpose: This form is used to determine your acceptability for Federal employment.
    Instructions: Read and complete the form. Print one copy and sign the form. NOTE: A false statement on any part of this form may be grounds for not hiring you or for firing you after you begin work. You may also be punished by a fine or imprisonment.
    Who Submits: All new employees.
  • Race And National Origin Identification (SF-181)
    Purpose: This form is used to collect statistical information on the composition of the CBP workforce. Completion of this form is optional. However, if you do not complete this form, CBP will attempt to identify your race and national origin by visual perception.
    Instructions: Read and complete the form. Print one copy and sign the form.
    Who Submits: All new employees.
  • New Employee Survey
    Purpose: This form is used to collect information for reporting progress on Government-wide measures related to effective hiring. The data will be used to improve the overall experience for applicants in the Federal hiring process and assess progress toward ensuring the Federal hiring process is clear, communicative, and effective. Completion of this form is optional.
    Instructions: New employees should print one copy of the form, bring it to new employee orientation, read the form in its entirety, and complete it during new employee orientation when instructed. Submit the completed form to the orientation facilitator or Program Office point of contact, as appropriate. The facilitator/point of contact will collect the completed forms and forward them to the Office of Human Capital, Program Management Office for reporting to the Department of Homeland Security.
    Who Submits: All new employees.

Complete the Designation of Beneficiary documents below, to direct payments for your life insurance, unpaid compensation, and retirement contributions. This is only necessary if you are not satisfied with the normal order of precedence. Payments will normally be made in the following order:

  • To your widow or widower
  • To your children, in equal shares
  • To your parents
  • To your estate
  • To your next of kin

It is your responsibility to keep the forms up to date. This is especially important after any significant life event, such as marriage, divorce, death, etc.

You may be contacted in the future to complete one of the following security clearance forms:

What To Expect On Your First Day

In-Processing Orientation

  • Welcome
  • Oath of Office and Appointment Affidavit Signing
  • Overview of completed forms as listed on "Before you Report"
  • Be prepared to complete the following forms:
    • Statement of Prior Federal Service (SF-144)
    • City and/or County Tax Withholding Certificate (as needed). Your local administrative person will provide you with the appropriate certificate to complete.
    • Direct Deposit Sign-up Form (SF-1199A)


  • Bring identification as listed on Page 3 of the I-9 Form, Employment Eligibility Verification.
  • Bring all required forms as listed on "Before You Report" (above)
Updated: 01/26/2023