The Student and Exchange Visitor Information System (SEVIS) Account Management Team manages all SEVIS user account access and password reset requests for all government employees who are members of ICE, DHS and outside government agencies who already have an established Memorandum of Understanding (MOU) with the Student and Exchange Visitor Program (SEVP). For government agencies outside of ICE and DHS, please refer to the section titled, Other Agency End Users (outside of ICE and DHS). The Account Management Team has the authority to grant initial SEVIS access, modify user information and roles, or delete SEVIS access.
A SEVIS role change request must be submitted using the ICE Service Catalog. Be sure to complete the following in the request or it will be rejected:
When requesting a role change, be sure to annotate the following on the form: