Individuals across the world can report suspicious criminal activity to the ICE Homeland Security Investigations (HSI) Tip Line 24 hours a day, seven days a week. Highly trained specialists take reports from both the public and law enforcement agencies on more than 400 laws enforced by ICE HSI.
What types of crimes should you report to the ICE HSI Tip Line?
If you would like to report suspicious criminal activity:
Call 866-DHS-2-ICE (866-347-2423) (from Mexico, United States and Canada)
TTY for hearing impaired only: || TTY para personas con discapacidad auditiva solamente: (802) 872-6196
Call 802-872-6199 (from other locations around the globe)
A caller experiences average wait times of less than one minute. Once a Tip Line specialist comes on the line, phone calls last an average of five minutes.
Many Tip Line specialists speak foreign languages. The Tip Line has access to interpreters of more than 20 languages.
Tip Line staff collect, document and analyze information received from phone calls. Then, they disseminate that information to specific programs within the Department of Homeland Security (DHS).
Tip Line specialists not only receive and process tips, but they also provide direct assistance to DHS agents on an as-needed basis. For instance, they field after-hours calls for the National Bulk Cash Smuggling Center, coordinate the rescue of human trafficking victims, post notices about reported narcotics smugglers and assist special agents during time-sensitive enforcement actions.
The Tip Line was created to collect information that could aid ICE HSI agents with investigations targeting sex offenders, especially child predators. Media coverage helped expand the Tip Line. When ICE launched the Tip Line, staff only received a few thousand calls per year. Today, the Tip Line averages more than 15,000 calls per month.