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Office of the Chief Information Officer (OCIO)

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The Office of the Chief Information Officer (OCIO) provides information technology (IT) services and products that enable ICE and DHS to meet their respective missions. In order to meet these goals, the OCIO has developed a number of critical IT initiatives that will help ICE modernize its IT systems, adapt and conform to modern IT management disciplines, and provide IT solutions throughout ICE.

Mission

OCIO delivers innovative information technology and business solutions that enable ICE to protect and secure our nation.

Vision Statement

To be the premier IT organization in the federal government, recognized for how our people, processes and technologies create a secure and confident America.

Chief Information Officer
Irfan Malik
Acting Chief Information Officer

Irfan Malik is the acting Chief Information Officer (CIO) for U.S. Immigration and Customs Enforcement (ICE). As acting CIO, Mr. Malik oversees the delivery of innovative information technology and business solutions enabling ICE to protect and secure our nation.

Mr. Malik OCIO in April 2015 as Chief, IT Operations Division; overseeing the operations and maintenance of information technology across the ICE Enterprise, providing application hosting and support for the ICE network and infrastructure, tactical communications support, application maintenance for the production environment, enterprise services, customer support, and technical assistance to ICE offices across the globe. Additional support areas include: IT Service Desk Tier 1, 2 and 3 services; telecom implementation; change management support; field enforcement operations support; web-conferencing; SharePoint-related services; IT request management; and IT customer service.

Mr. Malik provides strategic planning, direction, and executive management of all ICE IT needs; direct complex management studies, technical analysis, and evaluation to determine diverse IT requirements; assesses policy needs and drives the development of policy and procedures governing IT activities. Mr. Malik is a Subject Matter Expert (SME) and key advisor on a variety of IT situations and issues regardless of size or scope. He ensures all actions are synchronized to all regulatory goals, operating principles, and organizational vision and effectively manages a $150M annual budget.

Prior to joining ICE, Mr. Malik worked as Information Systems Security Manager (ISSM) for the Office of Secretary at Department of Transportation (DOT). Prior to that, Mr. Malik served as Portfolio/Operations Manager/Supervisor for the DOT OST Applications Group. He skillfully managed the development, operations, and maintenance for 23 DOT systems and directed all phases of the software development life cycle, including requirements analysis, architecture design, development, testing, deployment, and ongoing support (web-based applications and services).

Mr. Malik has a Master of Science in Information Systems Technology from George Washington University and a Bachelor of Science in Mathematics, Statistics.

 

Last Reviewed/Updated: 09/04/2019