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Office of Human Capital (OHC)


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The Office of Human Capital (OHC) provides strategic programs, client services and workforce relations support to ICE employees. OHC provides oversight and guidance to ICE’s managers, ensuring compliance with human resources (HR) policies and practices.

ICE’s two HR Service Centers are located in Dallas, Texas, and Laguna Niguel, Calif. HR specialists at these centers focus on recruiting and retaining a highly qualified workforce, while managing the agency’s day-to-day HR operations.

OHC’s goals include the following:

  • Implementing workforce planning strategies to optimize organizational effectiveness;
  • Developing human capital programs, policies and strategic planning for HR issues affecting ICE; and
  • Creating an environment that values employees and promotes work-life balances


OHC is responsible for attracting, developing and retaining a talented and diverse workforce to protect and secure the homeland.

Last Reviewed/Updated: 01/03/2018