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Freedom of Information Act (FOIA) Office

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"We help maintain transparency."

The ICE Freedom of Information Act (FOIA) Office serves those seeking more information about ICE and its operations by providing accurate information about agency functions and operations without compromising privacy, national security or the ICE mission. The FOIA Office also develops internal policies and promotes awareness and compliance with FOIA requirements.

To file a FOIA request, check the status of an existing request or review publicly available documents in the ICE FOIA Library, visit the ICE FOIA page.

The FOIA Office is a centralized office that receives, tracks and processes all FOIA requests according to the law. Anyone can request access to federal agency records or information under federal FOIA law. Federal agencies are required to disclose records upon receiving a written request for them, except for those records that are protected from disclosure by any of the nine exemptions or three exclusions under the FOIA. This right of access is enforceable in court.

Mission

The FOIA Office ensures openness and transparency to better serve those seeking more information about ICE and its operations. The FOIA Office provides information about ICE functions and operations without compromising privacy, national security or the ICE mission. The FOIA Office also develops internal policies and promotes awareness and compliance with the FOIA requirements.

Catrina Pavlik-Keenan, Freedom of Information Act Officer
Catrina Pavlik-Keenan
Freedom of Information Act Officer

As the FOIA Officer, Ms. Pavlik-Keenan oversees the processing of Freedom of Information Act (FOIA) requests made by the public, educational institutions, non-profit organizations and the private sector. She has two ICE FOIA offices, a headquarters office, in Washington, DC and a field office located in Orlando, Florida.  Her office provides access to agency records, processing in excess of 3,500 requests per month.  This past year her office processed 101,058 cases.  She has served in this capacity since December 2006.  She has a total of 23 years of experience in FOIA and 28 years of Federal service.

Prior to her appointment as Assistant Director for ICE FOIA, Ms. Pavlik-Keenan served as the Transportation Security Administration’s FOIA Director. Ms. Pavlik-Keenan served TSA since its inception and was instrumental in establishing TSA’s FOIA Office.

Ms. Pavlik-Keenan served 12 years with the Department of Transportation. Her initial appointment in the government was with the Federal Energy Regulatory Commission where she served for two years.