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ICE Field Offices

  • Fairfax - OPR
    Special Agent in Charge – East

    11320 Random Hills Road
    Suite 590
    Fairfax, VA 22030
    United States
    (703) 877-1510

    Serving the following states and territories: ME, VT, NH, MA, CT, RI, NY, NJ, PA, MD, DE, VA, WV, NC, SC, GA, FL, DC, PR, USVI

  • Phoenix - OPR
    Special Agent in Charge – West

    2600 N Central Ave
    7th floor
    Phoenix, AZ 85004
    United States
    (602) 595-8212

    Serving the following states and territories: WA, ID, OR, CA, UT, NV, AZ, AK, HI, GU, AS

  • San Antonio - OPR
    Special Agent in Charge – Central

    45 NE Loop 410
    Suite 600
    San Antonio, TX 78216
    United States
    (210) 366-5800

    Serving the following states: AL, AR, CO, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, ND, NE, NM, OH, OK, SD, TN, TX, WI, WY

  • Washington - OPR
    ICE OPR Joint Intake Center

    P.O. Box 14475
    Pennsylvania Ave, NW
    Washington, DC 20044
    United States
    1-877-2INTAKE

    Email: Joint.Intake@dhs.gov

    ICE OPR Personnel Security Unit
    Email: ICE-Personnel-Security@ice.dhs.gov


Enforcement and Removal Operations

Contacting Headquarters

U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.

Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).

Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.

 

Contact Field Offices

ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.

Locate the appropriate field office from the list of 24 field liaisons.

Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.

NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.

 

Homeland Security Investigations

HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.

The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.

View for All States | View International Offices

Office of Partnership and Engagement

The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.

View CRO Office Locations

Office of Professional Responsibility

The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.

View OPR Field Office Locations

To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.

For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.

Office of the Principal Legal Advisor

In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.

View OPLA Field Office Locations

Updated: 09/28/2021