ICE Field Offices

The U.S. Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO) mission is to protect the homeland through the arrest and removal of those aliens who undermine the safety of our nation’s communities and the integrity of U.S. immigration laws.

ERO manages all aspects of the immigration enforcement process through the operation of 25 field offices nationwide that report to ERO headquarters.

ERO is committed to transparency, collaboration and resolving concerns with community stakeholders. To ensure transparency and collaboration, ICE encourages its stakeholders to contact the agency with any questions or concerns:

• Concerns or questions regarding ERO practices, policies, or programs should be directed to the local field liaison
• Concerns related to immigration court proceedings should be directed to the Office of the Principal Legal Advisor (OPLA) field location handling the case. Aliens may also check the status of their case using the Executive Office for Immigration Review’s Automated Case Information system online or at 800-898-7180 (TDD: 800-828-1120), or by contacting the local Immigration Court handling their case.

Requests, inquiries, and concerns may be submitted using the ERO Contact Form. Please be aware that in choosing this mode of communication any sensitive personal information sent is not secure. To send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail.

Due to ICE privacy restrictions, in order for ERO to share information with someone other than the subject of the request, the agency requires a signed privacy waiver or, for the alien’s legal representative, a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative.

For further assistance after contacting the field office, contact ERO by completing the ERO Contact Form or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).