- Burlington - EROBoston Field Office
1000 District Avenue
Burlington, MA 01803
United States
(781) 359-7500Area of Responsibility: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Email: Boston.Outreach@ice.dhs.gov
- Burlington - OPEBoston - Community Relations Officer
1000 District Avenue
Burlington, MA 01803
United StatesCommunityRelations.Boston@ice.dhs.gov
Area of Responsibility: Massachusetts, Maine, Vermont, Connecticut, Rhode Island, New Hampshire
- Centennial - ERODenver Field Office
12445 E. Caley Avenue
Centennial, CO 80111
United States
(720) 873-2899Area of Responsibility: Colorado, Wyoming
Email: Denver.Outreach@ice.dhs.gov
- Centennial - OPEDenver - Community Relations Officer
12445 E. Caley Ave
Centennial, CO 80111
United StatesCommunityRelations.Denver@ice.dhs.gov
Area of Responsibility: Colorado, Utah, Idaho, Montana and Wyoming
- Centennial - OPLAOffice of the Principal Legal Advisor, Denver
12445 East Caley Avenue
Centennial, CO 80111-6432
United States
(303) 784-6560Area of Responsibility: Colorado, Idaho (ERO) , Montana, Utah, and Wyoming
- Chantilly - EROWashington Field Office
14797 Murdock Street
Chantilly, VA 20151
United States
(703) 633-2100Area of Responsibility: District of Columbia and Virginia
- Chaparral - OPLAOffice of the Principal Legal Advisor, El Paso (Chaparral)
Trial Attorney Unit
26 McGregor Range Road
Chaparral, NM 88081
United States
(915) 834-5200 - Charlotte - OPLAOffice of the Principal Legal Advisor, Atlanta (Charlotte)
5701 Executive Center Drive, Suite 300
Charlotte, NC 28212
United States
(704) 248-9605 - Charlotte - HSIHSI Charlotte
3700 Arco Corporate Drive
Suite 300
Charlotte, NC 28273
United StatesPhone: (704) 679-6140
Fax: (704) 679-6143 - Chicago - OPLAOffice of the Principal Legal Advisor, Chicago
525 W. Van Buren Street, Suite 701
Chicago, IL 60607
United States
(312) 542-8200Area of Responsibility: Illinois, Indiana, Kansas, Kentucky, Missouri, and Wisconsin
- Chicago - EROChicago Field Office
101 W Ida B Wells Drive
Suite 4000
Chicago, IL 60605
United States
(312) 347-2400Area of Responsibility: Illinois, Indiana, Wisconsin, Missouri, Kentucky, Kansas
Email: Chicago.Outreach@ice.dhs.gov
- Chicago - OPEChicago - Community Relations Officer
101 W. Congress Parkway
Chicago, IL 60605
United StatesCommunityRelations.Chicago@ice.dhs.gov
Area of Responsibility: Illinois, Kansas, Indiana, Kentucky, Missouri, Wisconsin
- Conroe - OPLAOffice of the Principal Legal Advisor, Houston (Conroe)
Montgomery Processing Center
806 Hilbig Road
Suite 2-201
Conroe, TX 77301
United States
(936) 520-5870 - Dallas - ERODallas Field Office
8101 N. Stemmons Frwy
Dallas, TX 75247
United States
(214) 424-7800Area of Responsibility: North Texas, Oklahoma
Email: Dallas.Outreach@ice.dhs.gov
- Dallas - OPEDallas - Community Relations Officer
8101 N. Stemmons Freeway
Dallas, TX 75247
United StatesCommunityRelations.Dallas@ice.dhs.gov
Area of Responsibility: North Texas and Oklahoma
- Detroit - ERODetroit Field Office
333 Mt. Elliott St
Detroit, MI 48207
United States
(313) 568-6049Area of Responsibility: Michigan, Ohio
Email: Detroit.Outreach@ice.dhs.gov
- Detroit - OPLAOffice of the Principal Legal Advisor, Detroit
Rosa Parks Federal Building
333 Mt. Elliott Street, 2nd Floor
Detroit, MI 48207
United States
(313) 568-6033Area of Responsibility: Michigan and Ohio
- Detroit - OPEDetroit - Community Relations Officer
477 Michigan Avenue, Ste 1850
Detroit, MI 48226
United StatesCommunityRelations.Detroit@ice.dhs.gov
Area of Responsibility: Michigan and Ohio
- Detroit - HSIHSI Detroit
477 Michigan Avenue
Suite 1850
Detroit, MI 48226
United StatesPhone: (313) 226-0500
Fax: (313) 226-6282 - Dilley - OPLAOffice of the Principal Legal Advisor, San Antonio (Dilley)
South Texas Family Residential Center
300 El Rancho Way
Dilley, TX 78017
United States
(830) 378-6500
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.