- Houston - EROHouston Field Office
126 Northpoint Drive
Houston, TX 77060
United States
(281) 774-4816Area of Responsibility: Southeast Texas
Email: Houston.Outreach@ice.dhs.gov
- Houston - HSIHSI Houston
4141 N. Sam Houston Parkway East
#300
Houston, TX 77032
United StatesPhone: (281) 465-3900
Fax: (281) 292-6406 - Houston - OPEHouston - Community Relations Officer
4141 N. Sam Houston Parkway East #300
Houston, TX 77032
United StatesCommunityRelations.Houston@ice.dhs.gov
Area of Responsibility: Houston and Gulf Coast to include Beaumont to Galveston and Corpus Christi, Texas
- Houston - OPLAOffice of the Principal Legal Advisor, Houston
126 Northpoint Drive, Room 2020
Houston, TX 77060
United States
(281) 931-2046Area of Responsibility: Southeast Texas
- Imperial - OPLAOffice of the Principal Legal Advisor, San Diego (El Centro)
2409 La Brucherie Road
Suite 3
Imperial, CA 92251
United States
(760) 336-4705 - Irving - HSIHSI Dallas
125 E. John Carpenter Freeway
Suite 800
Irving, TX 75062
United StatesPhone: (972) 444-7300
Fax: (972) 444-7461 - Irving - OPLAOffice of the Principal Legal Advisor, Dallas
125 E. John Carpenter Fwy., Suite 500
Irving, TX 75062
United States
(972) 373-2300Area of Responsibility: North Texas and Oklahoma
- Jena - OPLAOffice of the Principal Legal Advisor, New Orleans (Jena)
LaSalle Detention Center
830 Pinehill Road
Jena, LA 71342
United States
(318) 992-1455 - Kansas City - OPLAOffice of the Principal Legal Advisor, Chicago (Kansas City)
2345 Grand Boulevard, Suite 500
Kansas City, MO 64108
United States
(816) 391-7200 - Kansas City - HSIHSI Kansas City
4100 N Mulberry Drive
Suite 225
Kansas City, MO 64116
United StatesPhone: (816) 584-1054
Fax: (816) 584-1976 - Key West - JIATFJoint Interagency Task Force (JIATF)
PO Box 9051 Truman Annex
NAS Key West
Key West, FL 33040
United StatesICE Law Enforcement Advisor-LNO
Joint Interagency Task Force South
Command Group
(+0 hours EST) - Las Vegas - HSIHSI Las Vegas
501 Las Vegas Boulevard South
Suite 536
Las Vegas, NV 89101
United StatesPhone: (702) 388-6858
Fax: (702) 388-6740 - Las Vegas - OPLAOffice of the Principal Legal Advisor, Los Angeles (Las Vegas)
501 S. Las Vegas Blvd, Suite 200
Las Vegas, NV 89101
United States
(702) 433-7288 - Lombard - HSIHSI Chicago
747 E. 22nd Street
Suite 300
Lombard, IL 60148
United StatesPhone: (630) 458-7400
- Long Beach - OPELos Angeles - Community Relations Officer
501 West Ocean Boulevard, Ste 7200
Long Beach, CA 90802
United StatesCommunityRelations.LosAngeles@ice.dhs.gov
Area of Responsibility: Los Angeles, Orange, Riverside, San Bernardino, Ventura and Clark California
- Los Angeles - HSIHSI Los Angeles
300 N. Los Angeles Street,
Room 6075
Los Angeles, CA 90012
United StatesPhone: (213) 830-5599
- Los Angeles - OPLAOffice of the Principal Legal Advisor, Los Angeles (North Los Angeles)
300 N. Los Angeles Street
Suite 8108
Los Angeles, CA 90012
United States - Los Angeles - EROLos Angeles Field Office
300 North Los Angeles St.
Room 7631
Los Angeles, CA 90012
United States
(213) 830-7911Area of Responsibility: Los Angeles Metropolitan Area (Counties of Los Angeles, Orange, Riverside, San Bernardino), and Central Coast (Counties of Ventura, Santa Barbara and San Luis Obispo)
- Los Angeles - OPLAOffice of the Principal Legal Advisor, Los Angeles
606 South Olive Street, 8th Floor
Los Angeles, CA 90014
United States
(213) 894-2805Area of Responsibility: Greater Los Angeles Metropolitan Area and Nevada
- Los Fresnos - OPLAOffice of the Principal Legal Advisor, San Antonio (Los Fresnos)
Port Isabel Detention Center
27991 Buena Vista Blvd
Los Fresnos, TX 78566
United States
(956) 547-1700
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.