- Lumpkin - OPLAOffice of the Principal Legal Advisor, Atlanta (Lumpkin)
Stewart County Detention Facility
146 CCA Road
Lumpkin, GA 31815
United States
(229) 838-1109 - Memphis - OPLAOffice of the Principal Legal Advisor, New Orleans (Memphis)
80 Monroe Avenue, Suite 502
Memphis, TN 38103
United States
(901) 544-0630 - Miami - HSIHSI Miami
11226 Northwest 20th Street
Miami, FL 33172
United StatesPhone: (305) 597-6000
Fax: (305) 597-6227 - Miami - HSIMiami (HSI Caribbean)
ICE Attaché, Caribbean
11226 NW 20th Street
Miami, FL 33172
United States
305-716-3019Telephone: 305-716-3019
Mailing Address:
ICE HSI Caribbean
11226 NW 20th Street
Miami, FL
33172
(+0 EST) - Miami - OPLAOffice of the Principal Legal Advisor, Miami
333 S. Miami Avenue, Suite 200
Miami, FL 33130
United States
(305) 400-6160Area of Responsibility: South Florida, Puerto Rico, and the Virgin Islands
- Miami - OPLAOffice of the Principal Legal Advisor, Miami
Krome Service Processing Center
18201 SW 12th Street
Miami, FL 33194-2700
United States
(305) 207-2001 - Nashville - HSIHSI Nashville
501 Brick Church Park Drive
Nashville, TN 37207
United StatesPhone: (615) 664-5500
Fax: (615) 650-4112 - New Orleans - HSIHSI New Orleans
1250 Poydras Street
Suite 2200
New Orleans, LA 70113
United StatesPhone: (504) 310-8800
Fax: (504) 310-8900 - New Orleans - OPENew Orleans - Community Relations Officer
1250 Poydras Street, Ste 2200
New Orleans, LA 70113
United StatesCommunityRelations.NewOrleans@ice.dhs.gov
Area of Responsibility: Louisiana, Tennessee, Alabama, Arkansas, Mississippi
- New Orleans - OPLAOffice of the Principal Legal Advisor, New Orleans
1250 Poydras Street, Suite 2100
New Orleans, LA 70113
United States
(504) 599-7938Area of Responsibility: Alabama, Arkansas, Louisiana, Mississippi, and Tennessee
- New Orleans - ERONew Orleans Field Office
1250 Poydras
Suite 325
New Orleans, LA 70113
United States
(504) 599-7800Area of Responsibility: Alabama, Arkansas, Louisiana, Mississippi, Tennessee
- New York - OPENew York - Community Relations Officer
601 W. 26th Street 7th Floor
New York, NY 10001
United StatesCommunityRelations.NewYorkCity@ice.dhs.gov
Area of Responsibility: Eastern New York and Long Island
- New York - HSIHSI New York
601 W. 26th Street
Room 726
New York, NY 10001
United StatesPhone: (646) 230-3200
Fax: (646) 230-3255 - New York - ERONew York City Field Office
26 Federal Plaza
9th Floor, Suite 9-110
New York, NY 10278
United States
(212) 436-9315Area of Responsibility: The five boroughs (counties of NYC) and the following counties: Duchess, Nassau, Putnam, Suffolk, Sullivan, Orange, Rockland, Ulster, and Westchester
Email: NewYork.Outreach@ice.dhs.gov
- New York - OPLAOffice of the Principal Legal Advisor, New York
26 Federal Plaza, Room 1130
New York, NY 10278
United States
(212) 436-9100Area of Responsibility: Long Island, New York City, and Southern Counties
- New York - OPLAOffice of the Principal Legal Advisor, New York (Varick Street)
201 Varick Street, Room 738
New York, NY 10014
United States
(212) 367-6300 - Newark - HSIHSI Newark
620 Frelinghuysen Avenue
Newark, NJ 07114
United StatesPhone: (973) 776-5500
Fax: (973) 776-5652 - Newark - ERONewark Field Office
970 Broad St. 11th Floor
Newark, NJ 07102
United States
(973) 776-3274Area of Responsibility: New Jersey
Email: Newark.Outreach@ice.dhs.gov
- Newark - OPLAOffice of the Principal Legal Advisor, Newark
970 Broad Street, Room 1300
Newark, NJ 07102
United States
(973) 776-5400Area of Responsibility: New Jersey
- Newark - OPENewark - Community Relations Officer
970 Broad Street
Newark, NJ 07102
United StatesCommunityRelations.Newark@ice.dhs.gov
Area of Responsibility: New Jersey
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.