- Newburgh - OPLAOffice of the Principal Legal Advisor, New York (Newburgh)
Hudson Valley
15 Governor Drive
Newburgh, NY 12550
United States
(845) 831-1576 - Oakdale - OPLAOffice of the Principal Legal Advisor, New Orleans (Oakdale)
1010 E. Whatley Road
Oakdale, LA 71463-1128
United States
(318) 335-7500 - Omaha - OPLAOffice of the Principal Legal Advisor, Minneapolis-St. Paul (Omaha)
1717 Avenue H, Room 174
Omaha, NE 68110
United States
(402) 536-4804 - Orlando - OPLAOffice of the Principal Legal Advisor, Orlando
3535 Lawton Road, Suite 100
Orlando, FL 32803
United States
(407) 812-3600Area of Responsibility: Central and North Florida
- Pearsall - OPLAOffice of the Principal Legal Advisor, San Antonio (Pearsall)
South Texas ICE Processing Center
566 Veterans Drive
Pearsall, TX 78061
United States
(210) 231-4630 - Philadelphia - HSIHSI Philadelphia
220 Chestnut Street
Room 200
Philadelphia, PA 19106
United StatesPhone: (215) 717-4800
Fax: (215) 597-4200 - Philadelphia - EROPhiladelphia Field Office
114 North 8th Street
Philadelphia, PA 19107
United States
(215) 656-7164Area of Responsibility: Delaware, Pennsylvania, West Virginia
- Philadelphia - OPLAOffice of the Principal Legal Advisor, Philadelphia
900 Market Street, Suite 346
Philadelphia, PA 19107
United States
(267) 479-3500Area of Responsibility: Delaware, Pennsylvania, and West Virginia
- Philadelphia - OPEPhiladelphia - Community Relations Officer
220 Chestnut Street, Ste 200
Philadelphia, PA 19106
United StatesCommunityRelations.Philadelphia@ice.dhs.gov
Area of Responsibility: Pennsylvania, Delaware, West Virginia
- Phoenix - OPEPhoenix - Community Relations Officer
4041 North Central Ave, Ste 1650
Phoenix, AZ 85012
United StatesCommunityRelations.Phoenix@ice.dhs.gov
Area of Responsibility: Arizona
- Phoenix - OPLAOffice of the Principal Legal Advisor, Phoenix
2035 N. Central Avenue
Phoenix, AZ 85004
United States
(602) 744-2412Area of Responsibility: Arizona
- Phoenix - EROPhoenix Field Office
2035 N. Central Avenue
Phoenix, AZ 85004
United States
(602) 257-5900Area of Responsibility: Arizona
Email: Phoenix.Outreach@ice.dhs.gov
- Phoenix - OPRSpecial Agent in Charge – West
2600 N Central Ave
7th floor
Phoenix, AZ 85004
United States
(602) 595-8212Serving the following states and territories: WA, ID, OR, CA, UT, NV, AZ, AK, HI, GU, AS
- Plantation - OPEMiami - Community Relations Officer
865 SW 78th Avenue, Ste 101
Plantation, FL 33324
United StatesCommunityRelations.Miami@ice.dhs.gov
Area of Responsibility: South Florida
- Plantation - EROMiami Field Office
865 SW 78th Avenue
Suite 101
Plantation, FL 33324
United States
(954) 236-4900Area of Responsibility: Florida, Puerto Rico, U.S. Virgin Islands
Email: Miami.Outreach@ice.dhs.gov
- Pompano Beach - OPLAOffice of the Principal Legal Advisor, Miami (Pompano Beach)
Broward Transitional Center
3900 North Powerline Road
Pompano Beach, FL 33073
United States
(954) 545-6060 - Portland - OPLAOffice of the Principal Legal Advisor, Seattle (Portland)
1220 SW 3rd Avenue, Suite 300
Portland, OR 97204
United States
(503) 326-2059 - Reston - HSIHSI Washington, DC
12200 Sunrise Valley Drive
Reston, VA 20191
United StatesPhone: (703) 295-5200
Fax: (703) 295-5493 - Sacramento - OPLAOffice of the Principal Legal Advisor, San Francisco (Sacramento)
Sacramento, CA 95814
United StatesMailing Address:
P.O. Box 26449
San Francisco, CA 94126-6449 - San Antonio - HSIHSI San Antonio
1015 Jackson Keller Road
Suite 200
San Antonio, TX 78213
United StatesPhone: (210) 979-4500
Fax: (210) 979-4643
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.