- Atlanta - HSIHSI Atlanta
1100 Centre Parkway
Atlanta, GA 30344
United StatesPhone: (404) 346-2300
Fax: (404) 346-2374 - Baltimore - HSIHSI Baltimore
40 South Gay Street
3rd Floor
Baltimore, MD 21202
United StatesPhone: (410) 962-2620
Fax: (410) 962-3469 - Boston - HSIHSI Boston
10 Causeway Street
Room 722
Boston, MA 02222
United StatesPhone: (617) 565-7400
Fax: (617) 565-7422 - Buffalo - HSIHSI Buffalo
250 Delaware Ave
Suite 814
Buffalo, NY 14202
United StatesPhone: (716) 464-5900
Fax: (716) 464-6087 - Charlotte - HSIHSI Charlotte
3700 Arco Corporate Drive
Suite 300
Charlotte, NC 28273
United StatesPhone: (704) 679-6140
Fax: (704) 679-6143 - Detroit - HSIHSI Detroit
477 Michigan Avenue
Suite 1850
Detroit, MI 48226
United StatesPhone: (313) 226-0500
Fax: (313) 226-6282 - El Paso - HSIHSI El Paso
11541 Montana Avenue
Suite H
El Paso, TX 79936
United StatesPhone: (915) 856-2315
Fax: (915) 857-6083 - Fort Snelling - HSIHSI Minneapolis/St. Paul
1 Federal Drive
Suite 1340
Fort Snelling, MN 55111
United StatesPhone: (612) 843-8800
Fax: (612) 843-8921 - Greenwood Village - HSIHSI Denver
5445 DTC Pkwy
Suite 600
Greenwood Village, CO 80111
United StatesPhone: (303) 721-3000
Fax: (303) 721-3003 - Honolulu - HSIHSI Honolulu
595 Ala Moana Boulevard
Honolulu, HI 96813
United StatesPhone: (808) 529-1900
Fax: (808) 532-4690 - Houston - HSIHSI Houston
4141 N. Sam Houston Parkway East
#300
Houston, TX 77032
United StatesPhone: (281) 465-3900
Fax: (281) 292-6406 - Irving - HSIHSI Dallas
125 E. John Carpenter Freeway
Suite 800
Irving, TX 75062
United StatesPhone: (972) 444-7300
Fax: (972) 444-7461 - Kansas City - HSIHSI Kansas City
4100 N Mulberry Drive
Suite 225
Kansas City, MO 64116
United StatesPhone: (816) 584-1054
Fax: (816) 584-1976 - Las Vegas - HSIHSI Las Vegas
501 Las Vegas Boulevard South
Suite 536
Las Vegas, NV 89101
United StatesPhone: (702) 388-6858
Fax: (702) 388-6740 - Lombard - HSIHSI Chicago
747 E. 22nd Street
Suite 300
Lombard, IL 60148
United StatesPhone: (630) 458-7400
- Los Angeles - HSIHSI Los Angeles
300 N. Los Angeles Street,
Room 6075
Los Angeles, CA 90012
United StatesPhone: (213) 830-5599
- Miami - HSIMiami (HSI Caribbean)
ICE Attaché, Caribbean
11226 NW 20th Street
Miami, FL 33172
United States
305-716-3019Telephone: 305-716-3019
Mailing Address:
ICE HSI Caribbean
11226 NW 20th Street
Miami, FL
33172
(+0 EST) - Miami - HSIHSI Miami
11226 Northwest 20th Street
Miami, FL 33172
United StatesPhone: (305) 597-6000
Fax: (305) 597-6227 - Nashville - HSIHSI Nashville
501 Brick Church Park Drive
Nashville, TN 37207
United StatesPhone: (615) 664-5500
Fax: (615) 650-4112 - New Orleans - HSIHSI New Orleans
1250 Poydras Street
Suite 2200
New Orleans, LA 70113
United StatesPhone: (504) 310-8800
Fax: (504) 310-8900
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 25 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.