- El Paso - OPLAOffice of the Principal Legal Advisor, El Paso
11541 Montana Avenue, Suite O
El Paso, TX 79936
United States
(915) 856-2316Area of Responsibility: West Texas and New Mexico
- El Paso - OPEEl Paso - Community Relations Officer
11541 Montana Avenue
El Paso, TX 79925
United States
(915) 856-5595CommunityRelations.ElPaso@ice.dhs.gov
Area of Responsibility: West Texas and New Mexico
- El Paso - HSIHSI El Paso
11541 Montana Avenue
Suite H
El Paso, TX 79936
United StatesPhone: (915) 856-2315
Fax: (915) 857-6083 - Elizabeth - OPLAOffice of the Principal Legal Advisor, Newark (Elizabeth)
Elizabeth Detention Facility
625 Evans Street, Room 135
Elizabeth, NJ 07201
United States
(908) 282-5755 - Eloy - OPLAOffice of the Principal Legal Advisor, Phoenix (Eloy)
Eloy Detention Center
1705 East Hanna Road
Eloy, AZ 85131
United States
(520) 464-3032 - Fairfax - OPEFairfax - Community Relations Officer
Fairfax, VA
United States
(703) 285-6752CommunityRelations.Fairfax@ice.dhs.gov
Area of Responsibility: District of Columbia and Virginia
- Fairfax - OPRSpecial Agent in Charge – East
11320 Random Hills Road
Suite 590
Fairfax, VA 22030
United States
(703) 877-1510Serving the following states and territories: ME, VT, NH, MA, CT, RI, NY, NJ, PA, MD, DE, VA, WV, NC, SC, GA, FL, DC, PR, USVI
- Florence - OPLAOffice of the Principal Legal Advisor, Phoenix (Florence)
Florence Detention Center
3250 N. Pinal Parkway Avenue
Florence, AZ 85132
United States
(520) 868-3310 - Fort Snelling - HSIHSI Minneapolis/St. Paul
1 Federal Drive
Suite 1340
Fort Snelling, MN 55111
United StatesPhone: (612) 843-8800
Fax: (612) 843-8921 - Fort Snelling - OPLAOffice of the Principal Legal Advisor, Minneapolis-St. Paul
1 Federal Drive, Suite 1800
Fort Snelling, MN 55111
United States
(612) 843-8935Area of Responsibility: Iowa, Minnesota, Nebraska, North Dakota and South Dakota
- Fort Snelling - EROSt Paul Field Office
1 Federal Drive
Suite 1601
Fort Snelling, MN 55111
United States
(612) 843-8600For non-citizens, please call: (402) 536-4935
Area of Responsibility: Iowa, Minnesota, Nebraska, North Dakota, South Dakota
Email: StPaul.Outreach@ice.dhs.gov
- Fort Snelling - OPESt. Paul - Community Relations Officer
1 Federal Drive, Ste 1340
Fort Snelling, MN 55111
United States
(612) 843-8886CommunityRelations.stpaul@ice.dhs.gov
Area of Responsibility: Minnesota, Iowa, Nebraska, South Dakota, North Dakota
- Greenwood Village - HSIHSI Denver
5445 DTC Pkwy
Suite 600
Greenwood Village, CO 80111
United StatesPhone: (303) 721-3000
Fax: (303) 721-3003 - Guaynabo - OPLAOffice of the Principal Legal Advisor, Miami (San Juan)
7 Tabonuco Street
Room 300 (Suite 313)
Guaynabo, PR 00968
United States
(787) 706-2352 - Harlingen - EROHarlingen Field Office
1717 Zoy Street
Harlingen, TX 78552
United States
(956) 389-7884Area of Responsibility: South Texas
- Harlingen - OPLAOffice of the Principal Legal Advisor, San Antonio (Harlingen)
1717 Zoy Street
Harlingen, TX 78552
United States
(956) 389-7051 - Hartford - OPLAOffice of the Principal Legal Advisor, Boston (Hartford)
Ribicoff Federal Building
450 Main Street, Room 483
Hartford, CT 06103-3060
United States
(860) 240-3615 - Honolulu - OPLAOffice of the Principal Legal Advisor, Honolulu
300 Ala Moana Boulevard
Suite 7-220
Honolulu, HI 96850
United States
(808) 529-1900Area of Responsibility: Hawaii, Northern Mariana Islands, Guam, Saipan
- Honolulu - HSIHSI Honolulu
595 Ala Moana Boulevard
Honolulu, HI 96813
United StatesPhone: (808) 529-1900
Fax: (808) 532-4690 - Houston - EROHouston Field Office
126 Northpoint Drive
Houston, TX 77060
United States
(281) 774-4816Area of Responsibility: Southeast Texas
Email: Houston.Outreach@ice.dhs.gov
- Enforcement and Removal Operations
- Homeland Security Investigations
- Office of Partnership and Engagement
- Office of Professional Responsibility
- Office of the Principal Legal Advisor
Contacting Headquarters
U.S. Immigration and Customs Enforcement's (ICE) Enforcement Removal Operations (ERO) is committed to a transparent process and to resolving your concerns at the earliest opportunity available. For this reason, concerns or questions regarding ERO practices, policies and/or programs should first be directed to the local field liaison.
Prior to contacting headquarters, you must first try to resolve your request or concern at the field level, which may be done using the ERO Contact Form. If you need further assistance after contacting the field, you may contact ERO via email at ERO.INFO@ice.dhs.gov or by calling the ICE Detention and Reporting and Information Line (1-888-351-4024).
Note: If you elect to communicate with us via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Mail instead.
Contact Field Offices
ERO is committed to a transparent process and to resolving your concerns as promptly as possible. For this reason, concerns or questions regarding ICE practices, policies and/or programs should first be directed to the local field liaison.
- If your concern relates to case management, detention or removal, contact the local field office via the ERO Contact Form.
- If your concern relates to immigration court proceedings, contact the local Office of the Principal Legal Advisor (OPLA) field location.
Locate the appropriate field office from the list of 24 field liaisons.
Note: If you elect to communicate with ICE via the ERO Contact Form, please be aware that sending sensitive personal information in this manner is not secure. If you would like to send sensitive personal information to ICE in a secure manner, please send your inquiry to ICE via U.S. mail instead.
NOTE: In order for ERO to share any information regarding another individual, you MUST provide a signed privacy waiver or G-28 if you are the alien's legal representative.
- Download ICE Privacy Waiver.
- Download Form G-28, Notice of Entry.
- Learn more about ICE privacy restrictions.
HSI has 30 Special Agent in Charge (SAC) offices throughout the United States.
The SAC offices are responsible for the administration and management of all investigative and enforcement activities within the geographic boundaries of the office.
The Community Engagement Office has a cadre of 25 community relations officers (CROs) in field offices across the United States who serve as liaisons to the public, key stakeholders and ICE leadership. CROs are co-located throughout the country at either the Special Agent in Charge (SAC) or Field Office Director (FOD) field offices.
The ICE Office of Professional Responsibility (OPR) is responsible for upholding the agency’s professional standards through a multi-disciplinary approach of security, inspections and investigations. OPR operates out of a headquarters office and three field offices across the nation.
View OPR Field Office Locations
To contact OPR about criminal or serious misconduct by an ICE employee or contractor, please call 1-877-2INTAKE.
For questions regarding security clearances, please contact the Personnel Security Unit at ICE-Personnel-Security@ice.dhs.gov.
In addition to its headquarters in Washington, D.C., OPLA has 25 field locations with a presence in more than 60 offices throughout the United States.